Safety and Security Officer
Hilton Hawaiian Village Waikiki Beach Resort
2005 Kalia Road
Honolulu,
HI
96815
Full-Time
Description
Hilton Hawaiian Village is Waikiki's only true resort destination located on the widest stretch of beach in Waikiki. You'll have daily work views of Duke Kahanamoku Beach. Enjoy fun perks such as free meals during shifts PLUS discounted hotel room stays for you and your family WORLDWIDE! Join the team TODAY!
Ideal candidate will have previous customer service experience. This is a great step towards a wonderful career with the #1 World's BEST WORKPLACE!
- Classification: Full Time
- Shift: AM/MID/PM/Overnight - Various. Must have availability to work weekdays, weekends and holidays.
What will I be doing?
As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions.
- Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property.
- Promote safe work practices.
- Initiates preliminary investigations into incidents, as needed.
- Writes reports and ensures accuracy of necessary documentation, as needed.
- Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner.
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
*Please note, benefits may vary depending on the classification and union status of the position.
Requirements
What are we looking for?
EDUCATION
High School Diploma or equivalent required
EXPERIENCE
1-2 year high traffic/volume Safety and Security Officer and/or customer service experience desired.
LICENSES OR CERTIFICATES
Current valid Hawaii State Guard Card Certificate. Ability to obtain in given timeframe.
GROOMING
All team members must maintain a neat, clean, and well-groomed appearance (specific standards available).
NOTICE:
The hospitality business functions seven days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be always projected.
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Hourly pay: $23.20
Hilton Hawaiian Village Waikiki Beach Resort
An oceanfront retreat in Honolulu
Escape to a tropical hideaway at Hilton Hawaiian Village. Located on the widest stretch of beach, our 22-acre paradise features the best pools and waterslides in Waikiki, as well as the only saltwater lagoon. Dive into local culture with daily activities and our on-site luau and discover a picture-perfect stay in Honolulu.
