Photo of Hilton Garden Inn Minneapolis Airport Mall of America, Bloomington, MN

Housekeeping Supervisor

Hilton Garden Inn Minneapolis Airport Mall of America

1601 East American Blvd
Bloomington, MN 55425

200 Room Hotel
Managed By First Hospitality

Full-Time

What's in it for you...

  • Insurance enrollment available from DAY 1!
  • Paid time off available from DAY 1!
  • Holiday pay available from DAY 1!
  • 401(k) enrollment after 30 days!
  • Hotel and travel discounts at worldwide destinations!
  • Professional development and promotion opportunities!

About this job...

The Housekeeping Supervisor supports training and development of housekeepers and housemen while promoting the cleanliness and productivity goals of the housekeeping department.  Responsible for inspecting rooms and public spaces, ensuring availability and accessibility of necessary supplies, and supporting a safe and structured work environment, the Housekeeping Supervisor plays a critical role in overall employee and guest satisfaction.

What you'll be doing...

  • Provide direction and support to Housekeepers and Housemen, ensuring the Housekeeping Department is run in a smooth, efficient manner.
  • Responsible to oversee the day-to-day operation of the housekeeping department to maintain the standards of service and cleanliness.
  • Inspect guest rooms and public spaces to ensure cleanliness, adherence to brand standard, and overall guest satisfaction
  • Assists in the development and implementation of innovative promotional and sales events by seeking out creative ways to improve service.
  • Helps to ensure a clean and safe working environment, with continual emphasis on promoting employee health and safety.
  • Assists in training colleagues in proper safety techniques.
  • Responsible for the department orientation and training of new housekeepers and following up to ensure company and brand standards are met.
  • Engage in effective leadership techniques to motivate and encourage team members toward the common goal of guest satisfaction.
  • Assist in resolving issues as they arise to promote department stability.
  • Clean guest rooms when necessary
  • Complete additional tasks as assigned by management

Requirements...

  • Able to speak, read, write, and understand the primary language(s) used in the workplace
  • Able to stand, walk, reach, bend, stoop, and pivot frequently
  • Able to lift, lower, and maneuver up to 30 pounds; able to push/pull up to 150 pounds
  • Experiences as a housekeeper or houseman preferred

About First Hospitality...

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Posted April 2, 2024

Hilton Garden Inn Minneapolis Airport Mall of America

Modern Comfort next to MSP Airport and Mall of America

Whether you’re a business traveler needing to stay productive, a meeting planner requiring guest rooms, flexible meeting space and catering, or a Mall of America® visitor, the new Hilton Garden Inn Minneapolis Airport Mall of America is ready to welcome you.

The newest Hilton family member by Minneapolis–Saint Paul International Airport and Mall of America, this Hilton Garden Inn hotel can be conveniently accessed in minutes using our 24-hour complimentary shuttle service. Downtown Minneapolis and popular local attractions, sports venues and businesses, such as HealthPartners, Oracle, and Best Buy are located nearby.

All 200 guest rooms boast the brand's signature bedding, featuring fresh, white duvets and crisp linens; a spacious and clutter-free work desk with an ergonomic desk chair; and an in-room "hospitality center" with a mini fridge, microwave oven and Keurig coffee maker. Guests also enjoy complimentary WiFi throughout the hotel, a 24-hour business center, a state-of-the-art fitness center, and an indoor pool chlorinated with salt water.