Housekeeper
The Westin O'Hare
6100 North River Road
Rosemont,
IL
60018
Full-Time
Job Number
24058243Job Category
Housekeeping & LaundryLocation
The Westin OHare, 6100 N River Rd, Rosemont, Illinois, United States VIEW ON MAPSchedule
Full-TimeLocated Remotely?
NRelocation?
NPosition Type
Non-ManagementPosition Summary
Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway).
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: No high school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.
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The Westin O'Hare
Welcome To The Westin O'hare
Touch down at our newly renovated hotel near O'Hare Airport
Come in for the smoothest of landings at The Westin O’Hare in Rosemont, Illinois. Ride our free hotel shuttle from nearby O'Hare Airport and find the best of Chicago at your doorstep. Take the short walk from our hotel to the Blue Line “EL” train to get to the city or Parkway Bank Park, Allstate Arena or the Fashion Outlets of Chicago easily throughout your stay. At our newly renovated hotel, find your fresh food essentials at our Benchmark Gastropub serving healthy American cuisine and Starbucks’® bold beverages. Convenient event space and professional planning for social or business gatherings and a 24-hour WestinWORKOUT® Fitness Studio to easily maintain your routine are right here for you. Days end invites you to revitalize in your hotel guestroom or suite offering light pleasures such as our signature Westin Heavenly® Bed and refreshing Westin Heavenly® Bath. Stay energized, stay balanced and ensure a meaningful stay in Chicago at The Westin O’Hare.
Be at Your Best at Westin O’Hare
Westin is known as a wellness brand and at Westin O'Hare, we embrace that recognition by offering a variety of programs and options that keep you feeling at your best during your stay. In addition to Peloton bikes available in our fitness center, we also offer Peloton rooms. Our heated pool, Gear Lending programs featuring Recover & Recharge Kits by Hyperice and Sculpt & Flow Kits by Bala, and our RunWESTIN program will keep you in your routine during your stay. Additionally, our restaurant and catering menus provide fresh, nutritional meal options made from local ingredients. And our green meetings put sustainability on the agenda with less waste and more built-in time to get up and move. By promoting holistic well-being, you can be your best self at Westin O'Hare.
Newly Renovated Guest Rooms and Suites
Allow your guest room or suite to become your haven during your stay. Our 525 newly renovated guest rooms including 21 suites include everything you need to feel at home from our signature Heavenly® Bed or floor-to-ceiling soundproof windows and beautiful cityscape views. Stay active by choosing a Peloton room and refreshed with our lavender balm and Heavenly® Bath.
Enticing Meeting and Event Spaces
With over 51,000 square feet of meeting space and an experienced event staff, your meeting or event is sure to be a success at Westin O'Hare. We offer 3 ballrooms, including the impressive Grand Ballroom featuring 23-foot ceilings, and 25 breakout rooms. Our proximity to the Convention Center and Chicago O'Hare airport offers a convenient, ideal location for your group.
