Host

The Opportunity 

Delaware North's Patina Restaurant Group is hiring part-time Hosts to join our team at Patina 250 in Buffalo, New York.

As the Host you will be the first person to welcome and interact with our guests. 

Pay

Please note this is a tipped position, the hourly minimum pay listed doesn’t include any potential tipped earnings.

$16.00 - $16.00 / hourInformation on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Benefits

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program 
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

$200 Referral bonus for all current associates. Refer someone who is successfully hired into this role for 15 hours worked and receive a $200 referral bonus.

Responsibilities 

• Greets and seats guests according to seating chart, server rotation and guest preference
• Reviews floor plan and reservation book daily; creates seating chart.
• Maintains control of the seating and wait times.
• Cleans and maintains Host station; contributes to the cleanliness of the dining and bar areas.
• Answers any guest questions regarding service, and provides general assistance for guests and employees. 
• Speaks with guests to ensure satisfaction with food and service, notifies management, and thanks guests as they are leaving.
• Answers restaurant telephone line during assigned hours of operation.

Qualifications 

• Minimum of 2 years of customer facing experience, in a fast-paced environment required.
• Strong phone and interpersonal skills preferred.
• Attentive, detailed oriented, with the ability to maintain a high energy level and manage multiple tasks simultaneously. 
• Capable of performing specified procedures and following instructions.
• Effective communication skills; ability to communicate with guests and co-workers.

Physical Requirements 

• Ability to remain on feet for entire length of shift
• Ability to maneuver between tables and around corners.
• Frequent walking, bending, lifting, reaching, and stretching.
• Ability to lift and carry up to 35 lbs.
• Visual acuity and hearing sufficient to read seating chart and communicate with guests

Who We Are 

Patina 250 offers fresh, thoughtful, flavor-infused variations of the authentic tastes of Western New York. The restaurant, located in The Westin Buffalo, offers a refined, welcoming atmosphere to enjoy drinks, shared plates, or a full dining experience. Local artists’ work contributes to the modern mood with paintings, elaborate light fixtures, and sculptural wall installation.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.