Come for a JOB, stay for a CAREER.
54 Fourth Avenue
Waltham,
MA
02451
Come for a JOB, stay for a CAREER.
Full-Time
At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We celebrate your successes. Your strengths will be appreciated. This is a place where each of us can truly be ourselves. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Come for a JOB, stay for a CAREER.
We currently have an exciting opportunity for a Guest Experience Specialist and are actively looking to meet the best and brightest talent that the hospitality industry has to offer. We would welcome the opportunity to speak to you regarding this position as well as to answer any questions you might have regarding the company.
We are seeking a Guest Experience Specialist to assist the Hotel and Sales Department by performing administrative functions. This will include focusing on meeting, sales, and front desk support along with World of Hyatt Recognition, guest feedback response, and embracing the role of Extended Stay Champion!
This role works a Tuesday-Saturday or Wednesday-Sunday schedule and is available to support the front desk team during high volume times. Specific job responsibilities include, but are not limited to:
Ideal Experience and Personal Profile
WATERFORD HEALTH AND WELLNESS
Health Insurance is available on the first of the month after hire!
We value the health and wellness of you and your family. Full time associates can enroll in medical, dental and vision coverage and part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage. Everyone’s needs are different and there is something for everyone with numerous supplemental insurances to choose from.
We know that life gets in the way, and YOU deserve to recharge.
Full-time associates receive paid time off within the first 90 days of employment. We also offer paid holidays for eligible associates. If you stick with us for five years or more, enjoy paid days off for your Birthday and Employment Anniversary date!
EXCITING EXTRAS
On Demand Pay - Why wait for pay day – get your pay when you need it 24/7.
Pet Insurance - We cover the whole family, and all associates are eligible for discounted pet insurance.
401k Plan - Nobody wants to work forever, start planning for your future now.
Hotel Discounts - It’s one of the biggest industry perks.
Shoes for Crews - All associates are eligible for a shoe subsidy through Shoes for Crews.
For more information about Waterford Hotel Group, please visit our website at www.waterfordhotelgroup.com.
EOE/M/F/D/V
Located just seconds off of Interstate-95/Route128. The Hyatt House – Boston/Waltham is conveniently located near many attractions, companies, and educational institutes. Located just 2.5 miles away from Bentley University and 3.6 miles away from Brandeis University, the property is very conducive for those students/families visiting and attending these major colleges.
Feel at home while staying in our comfortable hotel in Boston/Waltham. Our spacious suites give you plenty of privacy with ample space to work and relax. Our pet-friendly guestrooms include Complimentary Wi-Fi, flat screen televisions, and kitchen amenities.
Your stay at our hotel starts with a complimentary breakfast where you can choose a classic scrambled eggs, sausage, and breakfast potatoes. Take a slightly more decadent approach with French toast or waffles or keep it simple and healthy with Steel Cut Oatmeal, fresh fruit, granola, or yogurt.
In the evening, join us for a drink and a bite to eat at H Bar. With a variety of premium alcoholic beverages and a cleverly curated menu, we're prepared to answer any craving. Try our popular burger, Chicken Caesar Salad, or Turkey Pesto Sandwich.