Photo of Hampton Inn & Suites Seattle/Federal Way, Federal Way, WA

Supervisor Maintenance

Hampton Inn & Suites Seattle/Federal Way

31720 Gateway Center Boulevard S.
Federal Way, WA 98003

142 Room Hotel
Managed By Hilton
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Full-Time

Description

Starting Wage:  $22.75/hour

A Property Operations Supervisor is responsible for supervising and performing daily duties of the Property Operations staff to maintain the functionality and safety of the facility and the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As Property Operations Supervisor, you would be responsible for supervising and performing daily duties of the Property Operations staff to maintain the functionality and safety of the facility and the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Supervise and perform Property Operations Engineer duties to maintain the functionality and safety of the facility, including, but not limited to, physical buildings, mechanical equipment, electrical systems, heating and cooling systems, life safety systems and grounds according to federal, state and local regulations
  • Respond to guest and team member inquiries, requests and concerns in a timely, friendly and efficient manner
  • Respond to emergency situations according to standards and guidelines
  • Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, scheduling, conducting evaluations, training and delivering recognition and reward
  • Coordinate maintenance operations, as needed

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: 

Medical Insurance Coverage – for you and your family. Vision, dental, life and disability insurance Mental Health Resources Best-in-Class Paid Time Off (PTO) – you will accrue up to 144 hours per year. Supportive parental leave program that runs concurrently with Washington State’s Paid Family and Medical Leave program.  Our team members receive benefits up to Washington State’s maximum threshold per week. Hilton will then “top this up” to the weekly ABBR (Annual Benefit Base Rate).   Go Hilton travel discount program: 100 nights of discounted travel per calendar year Matching 401(k) Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)Career growth and development  Team Member Resource Groups Recognition and rewards programs Access to your pay when you need it through DailyPay

Other Compensation

Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Posted April 4, 2024

Hampton Inn & Suites Seattle/Federal Way

Close to Seattle, Closer to Tacoma

We’re off I-5 in Federal Way, between Seattle and Tacoma. You’ll find a choice of shops and restaurants just a few steps away. Take the kids to the Wild Waves Theme and Water Park, 10 minutes from our hotel, or relax in our indoor pool and whirlpool. Seattle-Tacoma International Airport is 13 miles away. Our hot breakfast and WiFi are free.