Conference Services Manager

Description

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need.

Unpretentious but prestigious, Hotel Republic San Diego, Autograph Collection seamlessly blends contemporary comfort and boutique sophistication. Embrace excitement just steps from our hotel, courtesy of our convenient location.

We are looking for our next great team member to join us on our sales team as a Conference Services Manager.

Here is what you will be doing each day:

• Perform administrative duties relevant to account responsibilities in compliance with corporate guidelines. Document and organize detailed requirements of each function.
• Coordinate activities of various departments to service accounts, such as directing room service in the creation and delivery of VIP amenities.
• Communicate with sales, front office and reservations in order to coordinate and monitor guest room blocks and special reservation needs.
• Assign banquet/meeting rooms set up based on needs of clients, e.g., classroom, rounds. Review banquet associates’ work to ensure accuracy. Monitor in house group activity providing assistance as needed such as organizing exhibit set up.
• Establish rapport with and entertain meeting planners while promoting hotel facilities and services. Conduct walking site inspections throughout property.
• Assist sales staff in promoting hotel, developing leads and securing rebooking.
• Plan and conduct pre and post event meetings with clients and respective departments. Communicate both verbally and in writing to provide clear direction to staff.
• Perform any other job-related duties as assigned.

Does this sound like you?

• You are a self-starting individual?
• Take pride in your appearance and have a professional and even disposition?
• Are you a “pitch-in” and help co- workers with their job duties and be a team player?
• Do you have the ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts?
• Able to work a flexible schedule?

The Hotel Republic San Diego has an immediate opening for our next great team member to join us on our sales team. We are committed to provide you with:

• Salary Range: $66,560 - $73,000 annually
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family

  members. Discounts at Marriott brand properties worldwide.

  At Crescent Hotels & Resorts, we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.