475 White Plains Road
Tarrytown,
NY
10591
Full-Time
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
The pay range for this position is $22.14 to $22.14 per hour and offers health care benefits, retirement benefits, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
In joining Courtyard, you join a portfolio of brands with Marriott International.
The Courtyard Tarrytown Greenburgh is just 13 miles from the Westchester County Airport (HPN), 1 mile from the Metro North Tarrytown Train Station and close to the Tappan Zee Bridge. The updated guest rooms at our Tarrytown hotel boast luxury Marriott bedding, well-lit bathroom vanities, large work desks, ergonomic chairs, complimentary WiFi access and more. With an inviting open lobby, guests can flow from work to relaxation easily at one of the top Tarrytown hotels. Unique among other Tarrytown, NY hotels, The Bistro - Eat. Drink. Connect. - serves fresh meals in a café environment for guests to wine and dine with colleagues or friends and family. Our Tarrytown, NY meeting rooms boast 1,300 sq. ft. of total event space, ideal for intimate weddings and successful meetings. Our Tarrytown hotel, just 24 miles from NYC and Grand Central Station, is also near top destinations, like West Point. Make the most of your travel, whether business or leisure, at the Courtyard Tarrytown Greenburgh.