Night Auditor

Come Join the Waterford Hotel Group Team!

Waterford Hotel Group is continuously looking to meet the best and brightest talent that the hospitality industry has to offer. Waterford is dedicated to the growth and development of our Associates and we welcome you to discover a culture where your contributions are recognized and celebrated. If you want to be part of a team that embraces collaboration with a focus on continuous improvement and you think you have what it takes to “wow” our customers, we invite you to explore a career with Waterford Hotel Group.Come for a JOB, stay for a CAREER.

The Ideal Candidate for this Position

Are you an aggressively friendly customer service professional? Can you work an overnight shift? Do you like working independently? This is not a typical 9-5 job. . . but it's for you if you love people, are professional and have the right attitude!

What You Will Be Doing

This position oversees the front desk of the hotel overnight 11:00 p.m to 7:00 a.m. In addition to helping guests with check-ins, check outs, and any other requirements, this person is responsible for reconciling the daily receipts and preparing guest bills.

• Transmits and receives telephone messages
• Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions
• Keeps records of room availability and guests' accounts
• Ensures all paperwork is completed from the Front Desk and F&B computer systems
• Closes out the day for both the Front Desk and F&B computer systems
• Runs reports for the previous day's business
• Computes bill, collects payment, and makes change for guests
• Makes, confirms, and cancels reservations
• Uses suggestive selling skills and company sales programs to maximize revenue and occupancy levels
• Handles accounting of money, receipts, guest accounts and credit through operation of the FD computer system and completion of reports required to ensure company funds are secure
• Providing Wonderful Hospitality at all times. 

Job Requirements

• Friendly personality a must. 
• Ability to work overnight shifts.
• Must be able to communicate effectively to all shifts, and departments.
• Must be dependable and organized. 
• Computer proficiency required. 
• Ability to work Weekends and Holidays a must.
• Previous hotel front desk experience strongly preferred.
• You must be able to pass a thorough background check and be drug free.

WATERFORD HEALTH AND WELLNESS  

Health Insurance is available on the first of the month after hire!

We value the health and wellness of you and your family.  Full time associates can enroll in medical, dental and vision coverage and part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage.  Everyone’s needs are different and there is something for everyone with numerous supplemental insurances to choose from.

We know that life gets in the way, and YOU deserve to recharge.  

Full-time associates receive paid time off within the first 90 days of employment.  We also offer paid holidays for eligible associates.  If you stick with us for five years or more, enjoy paid days off for your Birthday and Employment Anniversary date!

EXCITING EXTRAS 

On Demand Pay - Why wait for pay day – get your pay when you need it 24/7.

Pet Insurance - We cover the whole family, and all associates are eligible for discounted pet insurance.

401k Plan - Nobody wants to work forever, start planning for your future now.

Hotel Discounts - It’s one of the biggest industry perks.

Shoes for Crews - All associates are eligible for a shoe subsidy through Shoes for Crews.

For more information about Waterford Hotel Group, please visit our website at www.waterfordhotelgroup.com.

EOE/M/F/D/V