Come join our fantastic team!
2011 S.E. Walton Blvd
Bentonville,
AR
72712
Discounted Hotel Rooms
Come join our fantastic team!
Compensation: $14.00 - $16.00, Part-Time
We currently have an opening for a Guest Service Representative. Dynamic individuals who are team players and
are looking to join a positive environment are encouraged to apply.
Key attributes and responsibilities of the position include:
Practices customer service behaviors, such as listening, initiative, responsiveness, cheerfulness,
accommodation, courtesy, honesty, and professionalism
Demonstrates good communication skills and helps ensure optimum communication between all guests, all
shifts, departments, and management
Checks guests in and out in a cheerful, friendly manner, maintaining efficiency, accuracy, and compliance
with legal requirements and company standards
Ensures accurate processing of charges and completes/balances end of shift reports with full handover to
next shift
Operates telephone switchboard professionally and efficiently, receives and transfers calls, takes guest
messages thoroughly and accurately, and notifies guests of messages
Observes safe cash handling procedures required by company policy and is responsible for the cash drawer,
cash, and credit card information transactions for the shift
Takes and records advance reservations accurately and confirms requests
Maintains a clean and organized lobby and front desk area including restocking coffee and amenities
Qualifications:
Experience in other hotels or a comparable service industry dealing with customers
Prior PMS system experience a plus!
Whether visiting for work or pleasure, our free transportation to the Bentonville Municipal Airport or within a five-mile radius of the hotel makes it convenient to get around. We’re near the Wal-Mart Corporate Headquarters and the University of Arkansas, Fayetteville, so if you’re visiting on business or to see your child off to college you’re in the right place. Get a great night’s rest in our suites featuring premium bedding, and stay connected with flat-screen TVs and USB ports. All guest rooms feature a microwave, refrigerator, and coffee maker.
Our Comfort Suites® hotel in Bentonville is a spacious hotel that will leave you feeling rested and relaxed. Start your day right with a trip to the fitness center and free hot breakfast, then head out to explore nearby attractions. The hotel is close to the Crystal Bridges Museum of Art, the Arkansas Music Pavilion, and Pinnacle Hills Promenade, as well as local shops and restaurants.