Photo of Hyatt Vacation Club at Highlands Inn, Carmel, CA

Union Housekeeping Aide

Hyatt Vacation Club at Highlands Inn

120 Highlands Drive
Carmel, CA 93923

142 Unit Time-Share
Managed By Hyatt Vacation Ownership
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Compensation: $22.34 Hourly, Full-Time

Job Summary

Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Post caution signs. Contact other departments directly for urgent repairs. Deliver guest requests and set up furniture items in guest rooms as requested. Remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash placed near Housekeeper carts. Clean, maintain, and store cleaning equipment.     

Core Work Activities

  • Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.  

  • Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information.  

  • Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.  

  • Speak with others using clear and professional language. Support team to reach common goals. 

  • Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.  

  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping. 

  • Stand, sit, or walk for an extended period of time. 

  • Perform other reasonable job duties as requested by Supervisors.  

  • Attention to customer service with a professional and pleasant personality. 

  • Available to work a flexible schedule including evenings, weekends, and holidays. 

Posted April 11, 2024

Hyatt Vacation Club at Highlands Inn

An elegant Big Sur escape.

Welcoming guests for over a century, this stunning retreat offers Owners and guests the ultimate in amenities, location, and nearby activities. With its relaxing whirlpool spas, fire pit with Adirondack chairs, dramatic Pacific views, and access to the adjacent Hyatt Carmel Highlands hotel’s premier dining, this is a perfect place for meaningful time together. Off-site, enjoy everything Big Sur has to offer, like scenic drives, hiking, biking, fishing, beaches, coveted golf at Pebble Beach, and plenty of wine-tasting opportunities.

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