Concessions Supervisor

The Opportunity 

Delaware North Sportservice is hiring seasonal Concessions Supervisors to join our team at Comerica Park in Detroit, Michigan. As a Concessions Supervisor, you will be responsible for leading team members to provide exceptional guest service. 

If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Pay

$17.50 - $18.50 / hourInformation on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Benefits 

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program 
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Responsibilities 

• Assign duties to scheduled team members and assist with training 
• Investigate and resolve complaints regarding food quality, service, or accommodations
• Manage labor and profit loss
• Ensure proper cash handling and tip record-keeping for the shift
• Assist guests, stock shelves, count inventory, and perform cashier duties when necessary

Qualifications 

• Experience working in a restaurant required
• Minimum of 2 years' of supervisory experience in food service is required.
• Must be able to implement rules and direct employees
• A true desire to satisfy the needs of others in a fast-paced environment
• No college degree required

Physical Requirements 

• Constant standing, walking, bending, reaching, and repetitive motions 
• Ability to lift stock up to 50 pounds occasionally 
• May be required to work outdoors or in variable temperatures depending on the season 

Shift Details 

Day shiftEvening shiftOn callSplit shiftHolidaysMonday to FridayEvenings as neededWeekendsEvery weekend8 hour shift10 hour shift12 hour shiftEvent basedOvertime as needed

Who We Are 

Delaware North operates concessions, premium dining, and retail services at the 41,297-seat Comerica Park, home of the MLB's Detroit Tigers. Delaware North has been a partner of the Tigers since 1930. Our chefs create a unique dining experience at the exclusive Tiger Club that offers a full view of the field. An extensive menu with an emphasis on Detroit-inspired fare is created for every game.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.