Reception Attendant (Wednesdays)

Come Join the Waterford Hotel Group Team!!

At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day.  We will celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Come for a JOB, stay for a CAREER.

Reception Attendant Overview:

The Reception Attendant is responsible for providing outstanding customer service while our guests enjoy a special dining experience. With a smile as you greet guests to explaining the menu offerings you can deliver a high level of service that exceeds our customers expectations.

We are looking for a enthusiastic, friendly candidate for one night a week to assist guests during our evening reception Wednesday nights.

Responsibilities include:

Welcome and connects with every customer. 

Discover customer's needs and make recommendations you genuinely feel your guests will enjoy.

Answer questions about our food, beverages and other Hotel functions and services.

Maintain a presentable food display and making necessary additions / changes to food.

Perform running side work and opening & closing duties throughout your shift as required by service station assignment.

Maintain a clean and organized work and service area.

Ensure guests are satisfied with the beverage, food, and service. 

Respond promptly and courteously to any requests.

Teamwork -- Offer or ask for help to your fellow team members as situations arise.

Job Requirements:

• Have a keen eye for detail, time management and great customer service skills.
• Pleasant and friendly demeanor.
• Food & Beverage experience preferred.
• Able to work as a team and independently.
• Flexible working hours.
• Ability to work with little or no supervision while meeting high-performance standards.
• Physical mobility and stamina.
• Ability to follow instructions.

WATERFORD HEALTH AND WELLNESS  

Health Insurance is available on the first of the month after hire!

We value the health and wellness of you and your family.  Full time associates can enroll in medical, dental and vision coverage and part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage.  Everyone’s needs are different and there is something for everyone with numerous supplemental insurances to choose from.

We know that life gets in the way, and YOU deserve to recharge.  

Full-time associates receive paid time off within the first 90 days of employment.  We also offer paid holidays for eligible associates.  If you stick with us for five years or more, enjoy paid days off for your Birthday and Employment Anniversary date!

EXCITING EXTRAS 

On Demand Pay

Why wait for pay day – get your pay when you need it 24/7.

Pet Insurance

We cover the whole family, and all associates are eligible for discounted pet insurance.

401k Plan

Nobody wants to work forever, start planning for your future now.

Hotel Discounts

It’s one of the biggest industry perks.

Shoes for Crews

All associates are eligible for a shoe subsidy through Shoes for Crews.

For more information, please visit our website at waterfordhotelgroup.com

EOE/M/F/D/V