Two Convention Boulevard
Atlantic City,
NJ
08401
Full-Time
Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.
Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Enjoy vibrant scenes in our pet-friendly Atlantic City hotel
Find the perfect retreat for work or play in the heart of downtown Atlantic City. Sheraton Atlantic City Convention Center Hotel is a vibrant, dog-friendly, family-friendly destination connected to the convention center via a skywalk and steps from the Atlantic City Boardwalk, Boardwalk Hall Arena and the Tanger Outlets. Relax in our exceptionally spacious, thoughtfully designed guest rooms and suites, boasting free high-speed Wi-Fi, plush bedding and modern bathrooms. Dine with us at one of several on-site restaurants, including Tun Tavern, an award-winning brewpub renowned for its craft beers and delicious American fare. Experience a wealth of on-site amenities at our hotel, including a 24-hour Sheraton Fitness Club and over 21,000 square feet of adaptable venue space for lavish weddings and large-scale meetings near Atlantic City's attractions. Come chart your own adventure at Sheraton Atlantic City Convention Center Hotel — we look forward to your visit.