Photo of Candlewood Suites Louisville North, Clarksville, IN

Front Desk Agent

Candlewood Suites Louisville North

1419 Bales Lane
Clarksville, IN 47129

112 Room All Suite
Managed By General Hospitality Services

IGH Rewards points and employee rates

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Seeking Guest Service Representative for combination AM and PM shifts. Part time to full time hours.

Compensation: $15.00, Part-Time

Description

Role Responsibilities:

As a Front Desk Agent you have the responsibility to give our guest the best hospitality experience they can have by assisting guest efficiently, courteously and professionally at all times:

  • Maintain a high level of service and hospitality.
  • Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in a timely manner.
  • Post guest charges, collect payments and follow all cash handling procedures that are required.
  • Handle guest mail and messages with respect to privacy and professionalism.
  • Be knowledgeable of the hotel brand and various programs (travel programs, special offers).
  • Be a great communicator to various departments and management on guest comments and concerns.
  • Respond quickly to incoming calls, lobby visitors, and team members needing front desk assistance.
  • Have full knowledge of hotel safety and emergency procedures.

Skills:

  • Previous work experience in a similar role
  • Experiences with some hotel reservations software
  • Understanding of how travel planning websites operate, like Booking and TripAdvisor
  • Customer service attitude
  • Excellent communication and organizational skills
Posted April 18, 2024

Candlewood Suites Louisville North

All-Suite Extended Stay Hotel off I-65

Southern Indiana Hotel with Full Kitchens in Every Room

The Candlewood Suites® Louisville - North features a premier location just four miles from downtown Louisville in Clarksville, IN. You’ll appreciate the convenience of being close to major businesses, shops and restaurants while escaping the heavy downtown traffic.

Offering premier business amenities, like a boardroom, free WiFi and a 24hr business center with printing capabilities, this hotel provides corporate guests with the tools they need to be successful.

Located just off I-65, guests enjoy easy access to the Yum Center, Greentree Mall, the University of Louisville, U of L Medical Facilities, Norton Healthcare, Jewish Hospital and Clark & Floyd Memorial Hospitals. Whether you're visiting Kentucky or Southern Indiana, you’re close to Louisville attractions, like Fourth Street Live, the Iroquois Amphitheater, The Summit Mall and Churchill Downs, home of the Kentucky Derby. Check out the giant baseball bat replica at the Louisville Slugger Museum or spend your day with hands on learning at the Kentuckiana Science Center. Stay on this side of the river and walk the fossil beds at The Falls of the Ohio, or spend a relaxing day at Huber’s Orchard & Winery.

Guests feel right at home thanks to amenities like free on-site laundry, a heated indoor pool and a 24-hour Fitness Center. Pets are welcome too!

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