Banquet Set Up Supervisor (PM)

Description

Summary: The Banquet Set-up Supervisor is responsible for using proper techniques of keeping the team energized and productive throughout the shift. The banquet Set-up Supervisor should also oversee the banquet event and ensure that all service standards and departmental policies are followed by banquet staff. Pay attention to the function space cleanliness from a maintenance standpoint.

The Banquet Set-up Supervisor at PGA National Resort responsibilities:

• Oversee catered functions, in house
• Responsible for making the function space visually appealing and presenting the menu offering for the event.
• Responsible for the overall sanitation and cleanliness of the work areas, banquet rooms and storage areas.
• Responsible for the proper usage and good working order of all equipment, furniture and fixtures in the Banquet and Catering Section in the shift assigned.
• Responsible for consistently implementing the service standards and operating procedures in the banquet and Catering service.
• Provide excellent customer service and ensure customer needs are met.
• Provide unique and creative ideas to enhance meetings & group experience.
• Supervise events and team members throughout service.
• Guide the Banquet servers in set up of tables and place settings.
• Be familiar with all current and upcoming event details.
• Responsible for ensuring sufficient operating guest supplies, beverage supplies and operating equipment for functions assigned
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette.

Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Education and/or Experience: High School diploma or equivalent preferred. Previous experience in a similar Job role.

Language Skills: Excellent verbal and written communication skills.

Reasoning Ability: Ability to apply commonsense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Other Skills and Abilities: Ability to communicate and work well with fellow employees and maintain a presentable appearance, behavior and manner at all times. Ability to process administrative work. Ability to resolve guest and employee conflicts. Ability to manage multiple tasks effectively.

PGA National Resort & Spa is an Equal Opportunity Employer:

Minorities / Females / Veterans / Individuals with Disabilities / Sexual Orientation / Gender Identity

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)