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Housekeeping Lead

AC Hotel Ballantyne

14819 Ballantyne Village Way
Charlotte, NC 28277

186 Room Hotel
Managed By Concord Hospitality Enterprises
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Full-Time

Description

We are hiring a Housekeeping Lead!

Responsibilities:

  •        Provide the highest quality of service to the customer at all times.
  •        Ensure guest satisfaction through room cleanliness and attention to guest needs.
  •        Clean rooms daily following the Housekeeping Guidelines.
  •        Check fixtures, television, radio, and heating/cooling equipment for proper operation.
  •        Inspect room for maintenance needs and report on maintenance service requests.
  •        Perform daily general clean duties and changing of bedspreads, blankets, mattress pads and shower curtains as assigned.
  •        Log rooms cleaned on daily housekeeping report.
  •        Clean, organize, and restock cart at the end of the day (terry, cups, toilet paper, rags, and fill spray bottles)
  •        Maintain cart, linen room, and vacuum cleaner cleanliness. Turn in key and room status report to Guest Room Supervisor or front desk.
  •        Know how to operate laundry equipment and maintain public area cleanliness.

    Benefits:

    We offer competitive wages.  Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

    Why Concord?

    Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---

    “We Are Concord! ”We support diversity and inclusion through our mission to be a “Great Place to Work for All."

    • Posted April 19, 2024

    AC Hotel Ballantyne

    Centrally Located in Ballantyne with Unparalleled Views

    AC Hotel by Marriott Charlotte Ballantyne is a unique experience featuring 186 guestrooms with large picture windows providing views of Uptown Charlotte and the surrounding suburbs. Situated within Ballantyne Village, guests enjoy dining, shopping and outdoor activities including Carowinds Amusement Park just 7.5 miles away. Relax in our guestrooms with free WIFI, smart TV's, sleek furniture and premier bedding. Guest can de-stress in our yoga studio or state of the art fitness center located on our 8th floor. Recharge in the morning with our European inspired breakfast and locally sourced Forte Legato espresso bar. In the evening, unwind in our AC Lounge while enjoying tapas, Spanish wines, hand crafted cocktails and local craft brews. Our 16th floor Panorama Ballroom is our Crown Jewel with breathtaking views making it the ideal location for weddings, corporate or social events 

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