Bell Attendant
Full-Time
Description
A Bell Attendant is responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Bell Attendant, you will be responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Greet and escort arriving and departing guests to and from their accommodations
- Retrieve and transport guest luggage
- Inspect guest rooms and acquaint guests with these rooms and their features
- Respond to guest inquiries and requests in a timely, friendly and efficient manner
- Organize and store luggage, as needed, according to guidelines
- Assist in the maintenance, appearance and functionality of equipment
Requirements
What are we looking for?
Bell Attendants serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
- Positive attitude and communication skills
- Ability to work flexible hours
- Ability to work under pressure
- Ability to work on own and as part of a team
- Commitment to respond to Guest requests and deliver high levels of service
- Excellent grooming standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience as a Bell person
- Previous experience working within a hotel
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
ACCESSIBILITY
Hilton Hotels and Resorts are committed to providing equality of services, and access to facilities for all our guests. For more information on this hotel’s Accessibility for Ontarians with Disabilities Act (AODA) policy and plan please contact the hotel at AODA_Hiltons_In_Canada@hilton.com or call 1-844-217-AODA.
Hilton Toronto
Walk to Toronto's attractions
Located in downtown Toronto near entertainment, shopping and Union Station, Hilton Toronto is connected to the PATH system, the city’s downtown underground pedestrian walkway. The 17 miles of connecting tunnel ensures easy access around the city and the world’s largest underground shopping space, offering over 1,200 outlets.
Highlights
- Connected to PATH system of underground tunnels around the city
- Walking distance to the CN Tower and area attractions
- Canadian-inspired cuisine at Tundra and Ruth’s Chris steak house on-site
- Heated indoor and outdoor pool
- Elegant Toronto Ballroom hosts up to 1,000 Guests for grand celebrations
A World of Opportunities for You
Great guest experiences begin with Team Members who feel appreciated, valued and respected. That's what you can expect at Hilton, where we have created a culture of excellence, continuous improvement, and innovation that helps Team Members reach their full potential.
We work hard to attract and select the right talent at the right time. Our goal is to hire people who share our passion for hospitality and want to further their careers while remaining committed to our Vision, Mission and Values.
