Breakfast Host/Hostess
Full-Time
Description
WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE.
Conrad London St James is one of Hilton’s three global luxury brands and reflects the bold, inspired and personalised service we offer our guests. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world.
A World of Rewards:
- Hourly rate: £13/hour plus an expected average annual service charge likely to be between £4,500 - £5,500
- A global travel program for team members
- Uniforms
- Meals whilst on duty
- To be part of a fabulous team
The hotel located in the heart of Westminster, as well as 256 beautifully appointed bedrooms our outlets within the hotel offer its teams the opportunity to join exciting food and drink concepts, with the standards and luxury service Conrad is famous for. Supported by celebrity chef Sally Abe, they consist of:
- The Blue Boar Pub, opened May 2021, which is a contemporary take on a British pub
- The Hedgerow, the hotel’s first cocktail bar, which takes inspiration from the beauty of the traditional British countryside
- The Pem, a glamourous and elegant restaurant in the centre of the hotel showcasing classic British cuisine using modern techniques
- The Orchard, for afternoon teas and lighter meals
- The Executive Lounge, an exclusive space dedicated to our most valued guests, providing a higher level of luxury and personalized service.
- Seven Meetings & Events Spaces, perfectly designed to host a wide range of gatherings and events, each space offers the same commitment to quality, luxury, and service excellence that define Conrad London St. James.
What will I be doing?
- Part-time - 20h/w position
- Shifts generally starts at 6am
- Welcome guests in a polite and friendly manner
- Coordinate seating for customers
- Up-sell with latest departmental incentives
- Manage table set-ups
- Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events
- Follow cash handling procedures
- Manage guest queries in a timely and efficient manner
- Ensure compliance of brand standards
- Strive to achieve departmental targets
- Ensure cleanliness of work areas
- Comply with hotel security, fire regulations and all health and safety legislation
- Comply with local licensing laws
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships
What are we looking for?
- Positive attitude
- Good communication skills
- Commitment to delivering high levels of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous Food and Beverage and/or industry experience
- Experience with cash handling
- Knowledge of Food Hygiene Regulations
Travel:
St James Park Tube Station – District & Circle Line – across the road
Westminster Tube Station – Jubilee Line (4 Mins Walk)
Victoria Station (8 Mins Walk)
Waterloo Station (10 Mins Walk)
Requirements
Conrad London St. James
At A Glance
Ideally situated just steps from St James's Park, Buckingham Palace and the Houses of Parliament, Conrad London St James offers a smart choice for the modern traveler. Navigate around the city with ease with convenient transport links nearby the hotel. The superior location offers easy access to iconic London landmarks spanning Buckingham Palace to Westminster Abbey, as well as major conference centers and leading corporations. Our hotel received the TripAdvisor Certificate of Excellence in 2017.
Encased in a historic 19th Century façade, the chic and contemporary interior of Conrad London St James showcases original art installations and locally inspired design. Each spacious guest room and suite features a bathtub, walk-in shower and the latest in-room technology. Special touches include a Nespresso machine, complimentary WiFi access and a fully-stocked mini bar.
Dine on the finest, locally sourced British food in the hotels destination restaurant, Blue Boar, which offers an innovative take on the traditional English 'comfort food'. Indulge in the unique Sunday lunch experience or savor a quintessential English afternoon tea in the sophisticated setting of Emmeline's Lounge. Private dining is also available for groups with up to 20 guests.
Business is our forte with over 7,000 sq. ft. of flexible meeting space and state-of-the-art audiovisual technology. Executive level guests enjoy access to the hotels exclusive Executive Lounge, serving complimentary breakfast, canapés and beverages throughout the day. Whatever you desire, take care of the finer details of your stay with our pioneering Conrad Concierge app.
