1385 Broadcloth Street
Fort Mill,
SC
29715
Quarterly Bonus
Compensation: $42,000 per year, Full-Time
We are hiring a Front Desk Manager
We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk manager you are the one that brings this group to a cohesive team focused on providing our guests excellent service while maintaining all brand standards and Concord standards. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others, leading a team and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Many of our FOM’s advance in a couple years to Assistant General Manager roles!
Role Responsibilities:
The Guest Services Manager/Front Office Manager is responsible for the success of the front desk, for ensuring guest satisfaction and product quality standards are met, and for managing all areas of the hotel according to Brand standards to achieve a friendly atmosphere of superior guest service and product quality. Displays exemplary performance for staff to follow.
Essential Job Functions :
Here are some reasons our associates like working for us:
Benefits:
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---
“We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All."
Salary Range: $39,560-$49,451
FOSSE
Discover one of the most inviting Charlotte Fort Mill, SC hotels, the Courtyard by Marriott Charlotte Fort Mill. This Fort Mill hotel is located in the all-new Kingsley Village, which features an amphitheater and over 150,000 square feet of boutique shopping and dining just steps from the hotel. Our Charlotte Fort Mill, SC hotel is also conveniently located to Carowinds and the Charlotte metro area. Settle into one of our spacious modern guestrooms featuring luxurious bedding and 43” Smart TV’s with Netflix. The Bistro is your food and beverage destination for great breakfast choices in the morning or cocktails and dinner options in the evening. Take a refreshing dip in our heated indoor pool or re-energize in our well-equipped fitness center. With nearly 5,000 square feet of brilliant meeting space, we can host your next memorable event. Experience southern hospitality at its finest when you book your stay at the Courtyard Charlotte Fort Mill!