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Director of Engineering

Staybridge Suites Charlotte Ballantyne

15735 John J Delaney Drive
Charlotte, NC 28277

118 Room Extended Stay
Managed By Northwood Hospitality
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Compensation: 60000-62000, Full-Time

Job Description

Core Job Responsibilities


- To mobilize and inspire Engineering team members and supervisors to build a high performing team in order to achieve business goals and service standards
- Manage shift coverage, work load and resource distribution within and across teams
- Interviewing, hiring, induction and succession planning of staff
- Identify training needs, design and track training for department
- Manage operational costs and profitability and drive improvement in guest satisfaction
- Conduct business activities in order to drive effective cost management and profit
- Prepare and Manage operational costs and budget, forecast, planning and tracking
- Identify and resolve issues to improve standards in Engineering area
- Anticipate and improve Hotel guest and internal customer satisfaction
- Manage and coordinate day to day rapid response engineering services -- respond to and organize repairs as quickly as is practicable
- Implement and manage planned preventative maintenance schedule
- Manage stock levels and ordering of maintenance materials, equipment and services
- Offer support provide advisement to teams for fault diagnosis in equipment to ensure effective operation and minimal disruption
- Continuous improvement of Engineering processes and service standards
- Ensure engaging communication with guests, suppliers and colleagues
- Work across departmental boundaries and partner with colleagues to harmonize procedures and share knowledge
- Lead engineering team meetings and participate in operational/ team meetings

Scope of Role
- Operational management for the Engineering department, service include:
- Heating, lighting, ventilation, air-conditioning,
- Electrical distribution, water supply, sanitation, public health,
- Fire protection, safety systems, lifts, façade engineering, acoustics
- Fabric of the building e.g. decorative finish;
- Stay abreast of industry and legislative developments and trends i.e.: Health and Safety and to identify future trends in Engineering Services
- Close collaboration with Leadership team
- Review and maintain relevant policies and procedures

Experience

- Experience working in a maintenance environment in Hospitality Operation is preferred

Posted April 22, 2024

Staybridge Suites Charlotte Ballantyne

Staybridge Charlotte Ballantyne Hotel

Welcome to the Newly Remodeled Staybridge Suites® Charlotte Ballantyne hotel, located in one of the area's premiere shopping, family friendly, and business districts. 

Staybridge Suites® Charlotte Ballantyne is a Northwood Hospitality Hotel that delivers a carefully curated guest experience.

Values

Integrity, Collaboration, Passion 

We understand that our people are the hallmark of our success. Our people are the most important assets we have. We are committed to developing talent and building high performance leadership.  We understand that the sum of our collective talents and efforts helps us achieve greater results ant thrive. Together is how we succeed.

Benefits

At Staybridge Suites® Charlotte Ballantyne, we value our team members and are committed to providing a comprehensive and competitive benefits package.  

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