Premium Club Supervisor

The Opportunity 

Delaware North Sportservice is hiring a seasonal Premium Club Supervisor to join our team at Little Caesars Arena in Detroit, Michigan. As a Premium Club Supervisor, you will be responsible for ensuring all food service and hospitality operations are efficiently carried out while providing an exemplary guest experience.

If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Pay

$18.00 - $19.00 / hourInformation on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Benefits 

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program 
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Responsibilities 

• Train and supervise associates and observe job performance
• Ensure associates properly set up events for guests; conduct walk-throughs to check for any issues
• Ensure all food presentations and displays meet company standards
• Ensure responsible alcohol service and report any violations and that staff is adhering to company policies for alcohol
• Resolve guest complaints, with the assistance of the department manager
• Ensure that all workstations, pantries, and storerooms remain clean and sufficiently stocked; ensure replacement stock is ordered
• Ensure all sanitation practices are used and Department of Health guidelines are followed

Qualifications 

• Minimum of 2 years of previous hospitality and high-volume dining experience required
• Strong knowledge of food and wine
• Basic knowledge of cost control measures and profit and loss
• Ability to problem solve and operate in a fast-paced environment
• Ability to work flexible hours, including nights and weekends
• Ability to work all Red Wings and Pistons games
• No college degree required

Physical Requirements 

• Standing and walking for entire length of shift
• Ability to lift up to 50 pounds

Shift Details 

Evening shiftWeekendsDay shiftEvent based

Who We Are 

Delaware North is the food, beverage, and retail provider at Little Caesars Arena. The 20,000-seat venue opened in 2017 and is home of the NHL's Detroit Red Wings and the NBA's Detroit Pistons. We provide a full accompaniment of services, including concessions and premium dining services in a variety of innovative club areas, loge boxes, and suites.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.