Photo of Crowne Plaza Springfield - Convention CTR, Springfield, IL

Public Area Attendant

Crowne Plaza Springfield - Convention CTR

3000 South Dirksen Parkway
Springfield, IL 62703

288 Room Hotel
Managed By Driftwood Hospitality Management
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Compensation: $14.50 per hour, Full-Time

Job Summary

Responsible for cleaning and maintaining the public areas, public bathrooms, lobby and back of the house areas such as employee bathrooms, locker rooms, pool and fitness center, according to company procedures and at a level that meets or exceeds company standards.

Essential Job Functions

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

  • Thoroughly clean sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents and/or floors with cleaning agents by extending arms over head to reach all above areas. Adhere to cleaning procedures and instructions for use of cleaning agents.
  • Thoroughly dust all furniture, pictures, and shelves, extending arms over head, bending and stooping as needed.
  • Thoroughly clean and polish all metal surfaces, applying pressure in repeated motion.
  • Clean ashtrays and empty trash.
  • Assist guest with any inquiries.
  • Ensure that the lobby area is neat and clean, including picking up trash, keeping floors clean, including front entrance.
  • Turn in all lost and found items and all guest room keys.
  • Adhere to all company policies and procedures.
  • Follow safety and security procedures and rules.
  • Know department fire prevention and emergency procedures.
  • Utilize protective equipment.
  • Report unsafe conditions to management.
  • Report accidents, injuries, near-misses, property damage or loss to management.
  • Provide for a safe work environment by following all safety and security procedures and rules.
  • Maintain a neat, clean, and well-groomed appearance. (Specific standards outlined in team member handbook).
  • Perform any related duties as requested by management.
  • Assists other Housekeeping Personnel when needed.

    Knowledge, Skills & Abilities

  • Any combination of education and experience that provides the required knowledge, skill, and ability. No previous experience required.
  • Perform job functions under limited supervision.
  • Ability to understand and follow directions.

    Physical Demands

  • Ability to Lift, Push & Pull up to (50) pounds required.
  • Frequent bending while loading/unloading washers/dryers, sorting linen and folding.
  • Continuous movement throughout department.
  • Standing is required during the entire shift.
  • Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.
  • Ability to extend arms, scrub, bend, stoop, stand and walk public areas for extended periods of time.
    • Posted April 22, 2024

    Crowne Plaza Springfield - Convention CTR

    Take a break along the historic route 66

    Great Hotel & Convention Center on Famous Route 66!

    TheCrowne Plaza Springfield – Convention Center is conveniently located on I-55 & I-72, better known as Historic Route 66.  Near the University of Illinois Springfield, our hotel is perfect for those coming in to visit the school or catch a game at one of the nearby sports complexes.

    With a short drive to Downtown Springfield, history buffs will enjoy a visit to the Lincoln Home National Historic Site and the Abraham Lincoln Presidential Library and Museum.  Other nearby attractions include Knight’s Action Park and the Illinois State Fairgrounds.

    Our accommodations also offer Free Wi-Fi, parking, and always open business center.  Maintain your workout routine at our 24-hour fitness center, go for a swim in our 14th floor indoor pool, or relax in our hot tub and dry sauna.  Each room is equipped with a mini-refrigerator, Keurig, and 43” TV.

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