Night Auditor
Origin Hotel - Baton Rouge
101 St. Ferdinand Street
Baton Rouge,
LA
70802
87 Room Hotel
Managed By
Tandem Hospitality Group
Full-Time
NIGHT AUDITOR
JOB DESCRIPTION
A Night Auditor is responsible for handling both Front Desk and Accounting duties. The Night Auditor oversees the auditing, posting, and balancing of the daily financial transactions to support the Hotel’s continuing efforts to deliver outstanding guest service and financial profitability. Through reconciling daily revenue and expenses, the Night Auditor ensures that guests are correctly billed and credit card transactions are accurately recorded. The Night Auditor is also responsible for greeting, registering, and checking guests in and out of the hotel.
JOB RESPONSIBILITIES Audit, post, and balance daily cashiers work for hotel
Accurately post all room fees, related taxes, and other paid services including restaurant, lounge, internet, and other fees, to each guest’s account daily
Verify all account entries are balanced; notate and settle any discrepancies uncovered in audit to appropriately settle guest accounts.
Ensure Hotel billing standards are followed and create financial reports that detail various aspects of the Hotel’s performance; ensure distribution to appropriate departments
Ensure credit card system reconciles to daily transaction lists
Verify cash postings and cashier drops to ensure accurate
Ensure daily turn of hotel and paperwork associated with all transactions is compiled and organized as set forth by management
Greets all guests in a pleasant and professional manner
Completes the guest registration and check-in/out procedures
Answers telephone, transfers calls, and takes messages when applicable
Makes hotel reservations for guests, including changes and cancellations
Follows proper credit card procedures
Maintains accurate bank during shift and uses correct vouchers for specified transactions
Responds to all guest needs and requests in a timely fashion
Follow-up to ensure guest requests have been responded to appropriately and to guest satisfaction
Understands hotel service and programs
Knowledgeable of geographical area and points of interest
Ensure the front desk is adequately stocked of all supplies
Understands hotel emergency procedures and evacuation protocols
Collects payment for all guests at check-in and check-out. Makes change as necessary
Perform all reasonable job duties as requested.
JOB REQUIREMENTS
High School diploma or equivalent and/or experience in a Hotel or a related field preferred
Significant attention to detail.
Ability to operate front desk equipment: computer, switchboard, credit card machines, etc.
Understanding of basic math skills
Good verbal and guest interaction skills
Collect money and issue change where applicable
Must be able to stand for several hours at a time
May be required to lift items up to 25 lbs.
Posted April 23, 2024
Origin Hotel - Baton Rouge
Greetings From Baton Rouge
Welcome to the epicenter of South Louisiana, a bustling state capital fueled by LSU football, live blues, and legendary cuisine. Opening in early 2024, the 87-room Origin Hotel Baton Rouge, a Wyndham Hotel, is poised to take its place as the city’s preferred downtown gathering spot – a boutique beauty steps from the storied Mississippi River where days begin with crawfish beignets at Passé and wind down with a rooftop cocktail and a priceless view of Tiger Stadium.
