203 North Wabash Avenue
Chicago,
IL
60601
Compensation: $17.00 to $25.00 per hour, Full-Time
We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest.
Should you decide to accept it…
If you can communicate, coordinate and work well with other teammates in serving our guests, then you will have a successful career with us. Most of all, we want you to have FUN since you will play a huge role in creating that memorable guest experience!
This job entails taking orders for and serving food and beverage items to customers in a friendly, enthusiastic, and professional manner while using suggestive selling techniques. Regularly greet, communicate and converse with all guests. Set up and maintain 203 in an attractive looking, organized, clean and standardized presentation. Make and serve coffee drinks. Educate and inform customers about the differences among coffee beans, coffee preparation and home brewing methods. Continuously check food to ascertain that appearance, temperature, and portions are correct. Be knowledgeable of all menu items. Be prepared to answer any guest questions in a direct, concise way. The candidate must also clear and clean tables as they are vacated. Listen and respond to guest requests or concerns. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Below are is list of skills needed to fulfill our expectations and thrive within the department to reach your potential.
What exactly you will be doing…
In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests:
You got skills? If you are able to perform the following, then you have come to the right place…
Two years’ experience as barista or food server in full service restaurant is preferred. High school or equivalent education required. Must be able to stand and exert well-paced mobility for up to 6-8 hours in length. Must be able to lift up to 15 lbs. on a regular and continuing basis. Must be able to lift trays of food or food items weighing up to 30 lbs. frequently. Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally. Requires good communication skills, both verbal and written. All employees must maintain a neat, clean and well-groomed appearance.
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About Virgin Hotels
Virgin Hotels is a lifestyle hospitality brand that combines heartfelt service, straightforward value, and a seamless, personalized hotel experience with the track record of innovation and smart disruption that Sir Richard Branson's global Virgin Group has pioneered for 50 years. Each property intermixes a passion for food and beverage with music and culture, fusing with the local landscape and providing a vibrant and inclusive environment for travelers and locals alike. Virgin Hotels Chicago - named the '#1 Hotel in the United States' in 2016 and '#1 Hotel in Chicago' in 2016, 2017, and 2020 by the Conde Nast Traveler's Readers' Choice Awards - Virgin Hotels Dallas - named the '#16 Hotel in Texas' - Virgin Hotels Nashville and Virgin Hotels Las Vegas are now open. Locations in New York, New Orleans, Miami, Edinburgh and Glasgow to follow. Virgin Hotels continues to explore hotel and office conversions and ground-up development in Boston, Los Angeles, Austin, Seattle, and London.