Cluster Sales Coordinator - MICE
Conrad Centennial Singapore
Two Temasek Boulevard
Singapore,
038982
Singapore
Full-Time
Description
Overview of Role
A Cluster Sales Coordinator - MICE with Conrad Hotels and Resorts will assist and contribute to maximizing revenue by providing administrative and sales support in driving the sale of conference facility space and guest rooms of the designated industry.
What will I be doing?
As Sales Coordinator (MICE), you are responsible for working closely with the Cluster Director of Sales/Sales Manager to perform the following tasks to the highest standards:
- Support the Cluster Director of Sales, MICE & Managers in managing accounts, processing of sales leads and appropriate response to sales enquiries within the frame work of standard operating procedures.
- Assist to handle enquiries
- Responsible for initiating the preparation of proposals; contracts, opening files and pro-forma invoices.
- Maximize all Conference & Events revenue opportunities
- Ensure telephone coverage in the office at all times and assist any incoming calls from internal and external guests with their requests promptly.Accurate data entry of group and meeting enquiries using Delphi FDC
- Ensure proper show rooms ready for site inspections
- Prepare monthly reports to respective recipients
- Telemarketing calls to customers and prospective customers to solicit business, engage sales activities
- Attends weekly sales departmental meeting and other scheduled meetings to support business operations, such as group pick up meeting, weekly operations meeting, and weekly sales meeting
- Keep work area clean and organized
- Assists with special projects assigned by management.
- Work effectively to build relationships with colleagues in the hotel operations department
- Performs other duties and responsibilities as assigned or required by management.
Requirements
What are we looking for?
A Cluster Sales Coordinator - MICE, serving Hilton Worldwide Brand is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
- Excellent communication skills
- High level of IT skills, including Excel, PowerPoint, and Word
- Proactive approach to meeting deadlines and targets
- Excellent organizational and administration skills
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in a sales role
- Relevant degree, in a sales or business discipline, from an academic institution
What benefits will I receive?
Your benefits will include holiday entitlement - as an employee you can become a member of ‘Go Hilton’ Programme which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton.
Conrad Centennial Singapore
Experience The Best Of Marina Bay
Our hotel rises high above Marina Bay with panoramic views of the Singapore skyline. Enjoy spacious rooms and luxury suites, elegant restaurants, a rooftop pool, and an intimate spa. The hotel is near iconic landmarks such as Esplanade, Merlion Park, Suntec Convention Center, and the Singapore Flyer, as well as world class art museums and galleries.
Spanning 31 floors, our modern rooms are some of the largest in the city, starting from 40 square metres. Each room is awash with natural daylight and offers spectacular views of Marina Bay and the Singapore skyline.
Venture to dine at our hotel. Our offerings range from the timeless tradition of afternoon tea in the Lobby Lounge to traditional Chinese cuisine at Golden Peony. Try a delightful spread of local specialties at Oscar’s or have a nightcap on The Terrace.
Our 1,285 square meters of flexible event space includes two ballrooms and several meeting rooms. Host an event to remember with guidance from our event specialists.
Visit our fourth floor oasis, your destination for wellness and relaxation.
Unwind by the rooftop pool and take in the skyline views from a day bed. Indulge in a personalized treatment at Conrad Spa, or stay on top of your routine at our 24 hour fitness center.
