Banquet House Attendant
The Langham Chicago
330 North Wabash
Chicago,
IL
60611
Medical, Dental, Vision, 401K
Full-Time
Primary Objective of Position:
- Responsible for the set-up, break down, clean-up of all Banquet function rooms according to client and hotel specifications. Achieve a high level of guest satisfaction while maintaining high level of service as per Langham Hospitality Group and Forbes standards.
Responsibilities and Job Duties:
- Responsible for set up of tables and chairs to meet BEO specifications
- Responsible for the breakdown of meeting rooms by removing china, glass, silver, buffet equipment, chairs and tables
- Responsible for the cleanliness of meeting rooms by vacuuming, dusting ledges, cleaning walls and doors
- Responsible for maintaining meeting room cleanliness during the functions
- Responsible for securing functions space at end of shift
- Responsible in assisting banquet servers, banquet kitchen staff, stewarding as needed
- Provide maximum levels of guest service while maintaining Langham Hospitality Group standards and Forbes service standards
- Thorough knowledge of Food and Beverage outlet operations including foods, beverages, supervisory aspects, service techniques, and guest interaction
Experience Required:
- High School diploma or equivalent preferred
- 1 - 2 years of previous Banquet experience preferred
- IL Sanitation License required
- Luxury hotel experience preferred
- Knowledge of appropriate table settings, service ware, meeting room set up preferred
- One year customer service experience required
EOE, Including Disability/Veterans
The Langham Chicago
HOTEL AT A GLANCE
Majestic views of the cityscape, the Chicago River, and Lake Michigan. All housed in a skyscraper designed by renowned architect Mies van der Rohe. Situated in downtown Chicago, our hotel is mere minutes from the Loop, Grant Park, Magnificent Mile, Millennium Park and Navy Pier. Discover the perfect blend of convenience and stylish comfort only at The Langham, Chicago.
ROOMS AND SUITES
268 guest rooms and 48 suites designed for the discerning traveller. Warm colour tones accented with rich textiles and dark woods create open and inviting spaces. Floor-to-ceiling windows provide sweeping vistas of the Chicago skyline and river. Modern conveniences and our signature amenities make every room a comforting place to unwind.
DINING
Visual and edible masterpieces that will delight and indulge. Discover contemporary Seasonal American cuisine at Travelle. For a taste of our classic heritage, enjoy our Langham Afternoon Tea with Wedgwood alongside views of Chicago in our stunning lounge, Pavilion.
SPA AND FITNESS
Stay healthy even when you travel. Get a workout in our state-of-the-art fitness studio or take a dip in our indoor pool. Then, unwind and align your mind at our award-winning wellness retreat, Chuan Spa. Choose from a range of treatments inspired by Traditional Chinese Medicine, that is guaranteed to pamper the senses.
MEETINGS AND EVENTS
Exclusive downtown Chicago location. Elegant spaces adaptable for a variety of events and meetings. An intuitive team of organisers that will provide individual service and attention. 15,000 square feet of total event space, all equipped with the latest in specialised audio-visual equipment to ensure your private event is successful.
KIDS SUITE
The Kid’s Suite is a generously sized play space, designed for families to enjoy a variety of activities. Timeless board games such as Monopoly, Trouble and Candyland will captivate children of all ages, while Lincoln Logs, a miniature electric guitar and an oversized white board will ignite the imagination of the young and the young at heart.
CINEMA SUITE
This luxurious theater features a 111-inch screen and comfortable seating for up to twelve people—ideal for a family movie night, sophisticated presentation or an intimate gathering. The Cinema Suite is available on a complimentary basis for all hotel guests on a first come basis, and the authentic experience is elevated by a theater-inspired private dining menu, available upon request.