Night Security Manager

The Opportunity 

Delaware North Parks and Resorts is searching for a Security Manager to join our team at Squire Resort at Grand Canyon in Tusayan, Arizona. As Security Manager, you will work to direct and oversee security operations as defined by leadership and supervise team members through planning and scheduling of work assignments and performance development.

The Squire Resort is a unique destination with many guest amenities and team member facilities.  The Security Manager position will lead guest and team member safety, quiet hours enforcement, and local community visitation.

Please note: This is an overnight position. The working hours are 10pm - 6am.

Pay

Minimum – Anticipated Maximum Base Salary: $56900 - $76800 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Life at the Grand Canyon

Looking for a job that will take you far? Join our team at the Squire Resort at the Grand Canyon located only minutes away from the South Rim. Enjoy the small town life in Tusayan with the unique experience of being near one of the world's most iconic natural wonders.

• Variety of low cost housing available for $35/ week including wi-fi, satellite TV, and all utilities
• Free laundry facilities
• Free use of pool, workout facilities, and other resort amenities including bowling alley
• Free access to Grand Canyon National Park with seasonal shuttle to and from the park
• Seasonal shuttle to Flagstaff
• Easy access to activities including hiking trails, river tours, star-gazing, museums, and the Bearizona Wildlife Park

Perks at the Squire Resort

• Health, dental, and vision insurance*
• 401k with company match*
• Paid vacation days and holidays*
• Paid parental bonding leave*
• Tuition or professional certification reimbursement*
• Weekly pay
• 50% off food in onsite restaurants
• 20% off retail and grocery items
• Employee discounts on lodging and at other Best Western properties
• Monthly team member appreciation events
• Referral bonus – earn $200 for each eligible referral
• Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

*Available for full-time, year-round team members

Responsibilities 

• Maintains a safe environment for all, and actively reports safety hazards and issues.
• Assist in the creation of department policies and procedures and ensure the team is trained and equipped to deliver.
• Demonstrates skill in dealing with guest complaints, using active listening skills to defuse difficultly and sometimes emotionally charged situations to maintain the guest's goodwill.
• Observes, and investigates internal and external incidents, motor vehicle accidents, and medical situations. Composes written reports and takes photos when necessary.
• Oversees and ensures that department equipment (radios, motor vehicle, key cabinets, etc.) and supplies are maintained, in their proper place, and available for use.
• Effectively communicates to keep the team advised of daily events and all company and departmental changes.
• Follow all confidentiality policies and regulations regarding security and administrative information.
• Act as liaison between police agencies and regulatory agencies.
• Responsible for ensuring appropriate staff levels, coaching, and corrective action.
• Role model Delaware North's guest service program, ensuring excellent guest service at all times.
• All other duties as assigned. 

Qualifications 

• Minimum 21 years of age. 
• A high school diploma or GED is required.
• Minimum two (2) years of related security experience required. Prior law enforcement is a plus.
• Some supervisory experience is preferred.
• Intermediate computer skills including word-processing, spreadsheets, routine database activity, and e-mail.
• Must be able to handle conflict situations with tact and maintain your composure at all times.
• Have the ability to use a digital camera, scanner, and various software programs including but not limited to Microsoft Excel and Microsoft Word.
• Must have a valid driver's license.
• Ability to work 10pm - 6am.

Physical Requirements 

• Requires some bending, stooping, squatting, kneeling, pushing and pulling.
• Standing and walking 30% of the time.
• Must be able to work outside in all types of weather.
• Must be able to work in darkened areas.
• Able to be confined to a small area for a long period of time.

Who We Are 

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.