3300 Southwest Twenty-seventh Avenue
Miami,
FL
33133
Full-Time
Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
The Ritz-Carlton Coconut Grove, Miami, brings to life the independent and artistic spirit of Miami’s original neighborhood through genuine hospitality with a bohemian flair. Our Coconut Grove luxury hotel is an urban retreat that provides access to a lively community brimming with activity and culture and the privacy and comfort of a boutique hideaway.
Perfectly Situated in the Heart of Coconut Grove
Miami might stimulate the mind for glitter and glamour, but it is the city’s Coconut Grove district that serves up its cultural soul. Art galleries, museums, boutiques and restaurants beckon visitors to this historic Florida neighborhood. The Ritz-Carlton Coconut Grove, Miami is also just minutes from first-class shopping and dining in Brickell, Miami, making our Florida hotel the ideal location for those looking for a vacation within a vacation.
Set within Miami’s prestigious and picturesque neighborhood of Coconut Grove, The Ritz-Carlton Miami, Coconut Grove invites guests to commemorate the holidays with a myriad of joyous events. Surrounded by the hotel's sparkling holiday décor, join us for Christmas and New Year's Eve Menus, and celebration at The Commodore.
Rooms & Suites
At one of the most luxurious hotels in the heart of Miami, Florida, guests can experience 115 guest rooms and suites, each with a private balcony and floor-to-ceiling windows.
Dinning
Dining at The Ritz-Carlton Coconut Grove, Miami celebrates the city's history and coastal influence. A beautiful garden restaurant showcases land-to-sea fare, steak, fresh seafood and a lavish brunch; tropical drinks are served poolside; and a classic cocktail bar reflects the city's art deco flair.
Events Venues
Find extensive event and pre-function space including a 3,200-square-foot garden courtyard and a 5,200-square-foot Ritz-Carlton Ballroom complete with manicured gardens and a pool.
Boutique Spa and Salon
Find inner tranquility with a customized spa experience. The Boutique Spa and Salon offers personalized treatments, massage, and complete salon services. A fitness center is available to hotel guests for total body tranquility and rejuvenation while traveling.