Alcohol Compliance Supervisor

The Opportunity 

Delaware North Sportservice is searching for an Alcohol Compliance Supervisor to join our team at UBS Arena located in Elmont, NY.

In this role, you will ensure all areas of operation are compliant with state, federal, and local alcohol laws, along with company and unit-specific alcohol procedures.

Pay

$26.50 - $26.50 / hourInformation on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Benefits 

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program 
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Responsibilities 

• Supervises the serving of alcohol by employees.
• Assist employees with event day information and alcohol related issues if necessary.
• Ensure employees serving alcohol are adhering to the alcohol service policy, ensuring responsible alcohol service.
• Observe and document any alcohol-related issues to include proactive observations.
• Alert management regarding any violations of the alcohol policy.
• Conduct random identification checks of guests that appear under 40 years of age.
• Answers questions and make recommendations regarding alcohol service.
• Ensure all associates serving alcohol have signed an acknowledgment of the alcohol policy and have a valid serving permit prior to the beginning of work.
• Conduct event day audits and submit detailed reports at the end of shift.
• Assist with alcohol cut-off.
• Enforce all departmental and organizational policies and procedures and report incidents.
• Assists with fires, storms, floods, blizzards, evacuations, relocations, and other emergencies as directed.
• Perform other duties as assigned.

Qualifications 

• Must be at least 21 years old
• Bachelor's Degree from an accredited college.
• Law enforcement, security, corrections experience preferred.
• Good communication and guest service skills; ability to effectively communicate with guests and retain and communicate service information.
• Ability to work in a fast-paced and high-pressured environment.
• Ability to provide feedback and coaching to associates with varied experience levels.
• High attention to detail and ability to multi-task.
• Basic math skills: ability to accurately count inventory.
• Available to work nights, weekends, and holidays.

Physical Requirements 

• Ability to stand and walk for the entire length of shift, including walking up and downstairs and lifting as the work duties demand 
• May be exposed to variable temperatures, including extreme heat and cold, depending on the season 

Shift Details 

Event based

Who We Are 

UBS Arena is a multi-purpose arena in Elmont, New York, next to the Belmont Park race track. The home to the New York Islanders of the National Hockey League (NHL) hosts around 150 major events annually.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.