Photo of Courtyard Los Angeles Pasadena/Old Town, Pasadena, CA

Bell Person

Courtyard Los Angeles Pasadena/Old Town

180 North Fair Oaks Avenue
Pasadena, CA 91103

314 Room Hotel
Managed By HHM Hotels
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Compensation: $18.50 per hour, Full-Time

Overview

Opportunity:  Bell Person

Greet guests with a warm welcome at hotel entrance and provide services related to the transportation and storage of luggage and provide other guest services. 

Your Growth Path

Bell Captain or Guest Service Agent – Concierge or Guest Services Manager – AGM or General Manager

Your Focus
  • Load and unload luggage carts.
  • Tag and store luggage.
  • Escort guest to hotel rooms.
  • Provide an overview of guest room, hotel services and amenities. 
  • Make deliveries to guest rooms.
  • Assist guest with room changes.
  • Stock pantry when necessary.
  • Maintain list/brochures of local attractions, transportation guides, churches, sports arenas, etc.
  • Perform house attendant functions when staff shortages occur. 
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Your Background and Skills

  • High School diploma preferred.
  • Previous customer experience required or equivalent training.

Work Environment and Context

  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.

Posted May 29, 2024

Courtyard Los Angeles Pasadena/Old Town

Soak up sunshine & sports at our hotel near USC

Packed with warm rays & sunny days, Courtyard Los Angeles Pasadena/Old Town has everything you need for a SoCal getaway! Work hard & unwind in stylish guest rooms featuring free Wi-Fi, HDTVs, ergonomic work desks & pillowtop mattresses for a restful night's sleep. As one of the top hotels in Pasadena, CA, guests can enjoy easy access to exhilarating sports games at Rose Bowl Stadium, top entertainment at Royal Circle Concert Hall & endless attractions in Old Town Pasadena. Start your day of work or play at our hotel near Rose Bowl Stadium with a hearty breakfast or unwind in the evening with eclectic dinners & creative cocktails at our restaurant, The Bistro. Maintain an active lifestyle at our hotel near CalTech with cardio machines & free weights in our fitness center, then, cool off in our outdoor pool. With easy access to LAX, Burbank Airport & Long Beach Airport, as well as 7,200 sq. ft. of elegant meeting & event space, there's no better place for Old Town gatherings than our Old Town Pasadena hotel.

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