1445 Turtle Creek Blvd.
Dallas,
TX
75207
Compensation: $20.16 per hour, Full-Time
We love what we do and what we do is important! We believe that everyone should leave feeling better this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest.
Should you choose to accept it…
We want someone who thinks outside the box. Our Belief Statement starts with “We love what we do and what we do is important.” Every single teammate in our hotel is valued and we expect our guests to feel the same way. This isn’t a walk in the park, but if you are passionate about people, share our quirky sense of humor, and are able to see beyond the traditional scope of checking in and out, then this just might be the right role for you. We aim to deliver outstanding guest service to our guests and the team by offering timely, efficient, knowledgeable, warm and truly remarkable service. We achieve that magical environment by assisting our guests with their check-in & check-out process while engaging them with our personalized service. Enthusiastically using our talents to sell our experience to our guests. Greeting each and every guest with an authentic and warm approach. Making sure the night audit system process is run successfully and proper reports are distributed. Being fully informed of hotel & city events to be a source of information for our guests. Using tact and creativity to handle each guest concern to make sure everyone leaves our hotel feeling better. Acting as the point person for guests and staff overnight.
What exactly you will be doing…
In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests
You got skills? If you are able to perform the following, then you have come to the right place…
#LI-onsite
This isn’t just a new hotel in Dallas — this is a Virgin hotel. From the lobby to the roof, we erase the line between business and pleasure. Find your new favorite place in the city near downtown where the doors are never closed, minds are always open, and you are free to be yourself. Whether it’s the indulgent menu at Commons Club or an irresistible cabana at The Pool Club, we’ve got your back with brilliant service and heartfelt delights, all here at Virgin Hotels Dallas.
Virgin Hotels is a lifestyle hospitality brand that combines heartfelt service, straightforward value and a seamless, personalized hotel experience with the track record of innovation and smart disruption that Sir Richard Branson's global Virgin Group has pioneered for 50 years. Each property intermixes a passion for food and beverage with music and culture, fusing with the local landscape and providing a vibrant and inclusive environment for travelers and locals alike. Virgin Hotels Chicago, - named the "#1 Hotel in United States" in 2016 and "#1 Hotel in Chicago" in 2016, 2017 and 2020 by the Conde Nast Traveler's Readers' Choice Awards - Virgin Hotels Dallas - named the “#16 Hotel in Texas” - and Virgin Hotels Nashville are now open. Locations in Las Vegas, New York, New Orleans, Miami and Edinburgh to follow. Virgin Hotels continues to explore hotel and office conversions as well as ground-up development in cities such as Boston, Los Angeles, Austin, Seattle, and London.
The hotel’s 268 Chambers span across 16 floors. Room types are Richard’s Flat King Suite (1), Penthouse King Suite (1), Grand Chamber King Suite (8), Deluxe Chamber King Suite (10), Grand Chamber King (10), Grand Double Queen (10), Chamber King (108), Chamber Double Queen (40), Chamber Double Queen Pool View (10), and Chamber King City View (70). Ranging from 323 to 1,395- square-feet, all guest rooms are uniquely designed to consist of two distinct spaces separated by a sliding door, complete with a peephole, ideal for working, recharging, wellness and playing. The first space, “The Dressing Room”, combines the hallway and a dressing area which includes a full vanity, makeup desk with well-lit mirror, an extra large shower with a bench, and a closet for two. Slide open the privacy door and guests will enter “The Lounge” with the brand’s patented ergonomically designed lounge bed, a red SMEG® minifridge stocked with street-priced comforts, high definition TV, yoga mat, round nomadic walnut table, a red-plush sofa and ample outlets for their smartphone, computer or other electronic devices. All chambers feature custom lighting on sensors that automatically illuminate when guests move. The Chambers showcase bright and natural wood tones throughout and evokes a feeling of comfortable, fresh and airy.