Photo of HomeTowne Studios & Suites Charlotte, Concord, NC

Night Attendant

HomeTowne Studios & Suites Charlotte

7725 Sossaman Lane
Concord, NC 28027

89 Room Hotel
Managed By Westmont Hospitality Group—Extended Stay Division
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Full-Time

We are seeking a Night Attendant to join our Team with a starting Wage up to $14.00 per hour! Depending on experience.

When it comes to our employees, we believe no one does it better than HomeTowne Studios by RedRoof. Not only do we continually strive to have the best quality extended stay hotel experience to our guests, but as a Management Company, we also aim to be the employer of choice. Where you choose to work is just as important as the work you do!

  • Health insurance (Employee contributions starting as low as $54 individual and $297 family (Semi Monthly))
  • Dental
  • Vision
  • Competitive Pay
  • Employer Paid Life Insurance
  • PTO
  • 401K with Employer Match
  • Career Growth Opportunities

HomeTowne Studios has been a leader in providing quality extended hotel stays. The company manages hotels in 20 different states. Our HomeTowne properties were renovated in 2018 and we continue to improve the quality as well as the guest and employee experience. By enhancing our properties and training techniques, we have made our managed hotels a better place for our guests to stay and a better place for our employees to work.

Specific Requirements:

  • Conduct courtesy calls with-in 30 minutes after guest check-in.
  • Assists guests with request and/or complaints after regular office hours.
  • May handle check-ins/check-outs and make guestroom keys for lost/lockouts.
  • Assist in maintaining the cleanliness and organization of the laundry rooms and guest laundry.
  • Clean, dry and fold linen, blankets, bedspreads, etc.
  • Provides courtesy patrol in lobby and front entrance area.
  • Ensures exceptional customer service to all guests while maintain guest privacy and safety
  • May compute bill, collect payments, and make changes for guests, post charges to Property Management system.
  • Complete department checklists and reports for relevant shifts.
  • Maintain a neat, clean, and well-groomed appearance.
  • Performs other related duties as assigned.

Experience:

  • High school diploma preferred or equivalent experience
  • 1 year in previous customer service position.
  • Must have basic office skills (math, cash handling, computer skills, etc.)
  • Basic English communication (verbal and written) skills required.
  • Prior hospitality experience preferred
Posted June 17, 2024

HomeTowne Studios & Suites Charlotte

Basic Essentials for a Long Term Stay.®

Choose HomeTowne Studios & Suites by Red Roof in Charlotte-Concord for an affordable stay that provides value with the convenience you need for both short visits and extended stays Our studios are well equipped with kitchenettes featuring full-size refrigerators, microwaves, stove tops, and dedicated dining spaces, ensuring each stay feels just as cozy as being at home. If you find yourself needing extra kitchenware, we provide them at the front desk for a small fee. Experience restful nights on our comfortable Serta beds and stay entertained with a range of programming on our HD flat-screen TVs. 

There's plenty of storage space to keep your belongings organized. Stay connected with our free high-speed Wi-Fi. To keep things tidy, we provide weekly housekeeping, and there's a laundry facility on-site. Our hotel is ideally located for both convenience and accessibility during your stay. 

Just a short drive from the excitement of Charlotte, NC, and minutes away from local attractions like Charlotte Motor Speedway and Concord Mills Shopping Mall. Dining options are plentiful, with quick-service and sit-down restaurants nearby, while shopping and daily necessities are a breeze with major stores and supermarkets in close proximity. At HomeTowne Studios & Suites Charlotte - Concord, you'll find everything you need for a comfortable stay at your fingertips.

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