Retail Manager

Pay

Minimum – Anticipated Maximum Base Salary: $68,300 – $92,200 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Act as the primary liaison with the client to develop and implement a comprehensive marketing and retail strategy 
• Lead the execution of retail initiatives across in-venue and e-commerce channels, directing in-venue merchandising and visual displays to maximize impact and revenue 
• Partner with the merchandise team on merchandise assortment planning and inventory management based on sales trends and market insights 
• Assist with developing innovative and exciting retail products within the sports licensing industry 
• Manage all aspects of retail operations, including profit and loss, financial performance monitoring, and reporting 

More about you

• Bachelor’s degree in business, retail management, or a related field preferred 
• Minimum of 5 years of retail management experience, including a minimum of 3 years in store operations and merchandising; experience with licensed sports merchandise is preferred 
• Proven background in specialty retail, ideally within a sports-related environment 
• Demonstrated success managing retail operations with full P&L responsibility and strong expertise in retail marketing and brand management 
• Proficiency in Microsoft Word and Excel; familiarity with POS systems is a plus 
• Flexibility to work nights, weekends, and holidays as required, and the ability to travel extensively to oversee operations across multiple cities