Operations Management Internship

Pay

$16.00 – $16.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program 
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

Learning Objectives: What will the intern be able to do as a result of the internship? What competencies – knowledge, skills, and abilities – can they expect to develop through performing the tasks and projects for the internship?

• Leadership and supervisory skills
• Event planning and coordination
• Scheduling and staff management
• Operational skills–event execution, front-of-house and back-of-house experience

Interns will gain knowledge of operational, accounting/time-keeping, and human resources aspects of the business.

• Work schedule: All Cardinal game days plus hours in the off-weeks. Days, evenings, weekends.
• Administrative support: assist with daily office paperwork, entering inventories, answering phones during game days, assist with staff communication, beverage inventory and transfers, staff scheduling, data-entry, associate timecard/payroll support.
• Staff supervision: assist the management and supervisory team with staff assignments, staff check-in, and staff breaks. Assist team members with daily tasks, restocking, inventory, etc. Use problem-solving skills to resolve issues and learn to supervise team members.
• Assist Department Managers throughout events: support where needed (assisting guests, supporting team members, setting up events, restocking).

More about you

• Must be at least 18 years old.
• Enrolment at an accredited college or university pursuing a Business Administration, Hospitality, or degree is preferred.
• Proficiency with Microsoft Office Products, including Word and Excel.
• Ability to work independently and as part of a team.
• Ability to work in a fast-paced environment.
• Highly motivated, ability to take initiative.
• Flexible schedule.

Physical requirements

• Ability to lift and carry up to 50 lbs
• Constant lifting, twisting, reaching, bending, and repetitive motions

Shift details

Days
Evenings
Events
Holidays
Weekends