Room Attendant / Housekeeping

Job Description

Clean and maintain guest rooms to ensure rooms meet established standards.

MUST BE ABLE TO WORK THE WEEKEND! 

Essential Job Functions:

• Greet guests upon interaction with a warm and friendly greeting.
• Clean guest rooms according to standards within allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
• Change bed linens and replace towels and other amenities.
• Clean and polish furniture and fixtures
• Notify managers concerning the need for repairs in guest rooms.
• Process guest items left in rooms according to lost and found policy.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform house person and lobby attendant duties when short staffed or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.
• Qualifications:
• Previous housekeeping or cleaning experience in a hotel or similar environment preferred.
• Excellent attention to detail and ability to work independently.
• Strong communication skills, both verbal and written.
• Ability to work efficiently in a fast-paced environment.
• Physical stamina to perform cleaning duties, including standing, bending, lifting, and moving furniture as needed.
• Flexibility to work varied shifts, including weekends and holidays.
• Positive attitude and commitment to providing excellent guest service.