Sales Manager

About the Role:
As Sales Manager, you’ll form a power duo with our Director of Sales & Marketing to drive revenue, cultivate lasting client relationships, and exceed sales goals. This is your opportunity to thrive in a franchise environment that values your skills, creativity, and ambition.

TEAM Culture:
Our culture inspires every member to achieve MORE—both in daily life and career growth. At Hyatt Centric Old Town Alexandria, we believe that T.E.A.M = Together Everyone Achieves More. Every day, you’ll discover new reasons to love what you do!

Career Advancement Opportunities:

• Sales Manager à Senior Sales Manager à Director of Sales à Area Director of Sales

TEAM Benefits:

• Bonus eligible
• 401k
• Health/Dental/Vision/Life/Voluntary Insurance
• Vacation, Wellness, and Holiday Pay
• TEAM and Travel Discounts (including F&B at select locations)
• Free On-site Parking
• Convenient walking distance to Alexandria Metro

Role Responsibilities:

• Represent the hotel’s services and facilities to prospective clients with confidence and professionalism.
• Proactively generate revenue through strategic sales planning, cold calling, and targeted client outreach.
• Build, maintain, and nurture strong client relationships while ensuring exceptional guest service.
• Track, report, and analyze sales performance to drive results and optimize strategies.

Requirements for Success:

• Proven track record of at least 5 years in sales or account management, with strong negotiation and closing skills. Hotel experience is a plus, but not required.
• Highly skilled in prospecting, cold calling, and closing new business; comfortable with client outreach and follow-up.
• Strong negotiation skills with the ability to protect the property’s interests while maintaining client goodwill.
• Self-motivated, energetic, and enthusiastic; able to work independently with minimal supervision.
• Proficient in Microsoft Office and other sales-related software; able to produce reports and track sales performance accurately.
• Excellent verbal and written communication skills; able to present ideas and information clearly and professionally.
• Exceptional organizational skills with the ability to prioritize conflicting tasks, manage a personal workload, and meet deadlines in a fast-paced environment.
• Professional appearance and demeanor; demonstrates confidence, integrity, and enthusiasm.
• Able to follow sales plans, marketing action items, and departmental SOPs.
• Maintain high visibility in the community, including local CVB and professional organizations.
• Knowledge of the competitive landscape and operational capabilities of the property.
• Ability to develop and maintain strong client relationships, build customer loyalty, and work effectively as part of a team.
• Experience managing group sales, resolving conflicts, and collaborating with internal teams.

Why Hyatt Centric Old Town Alexandria?
We offer a supportive, motivating work environment, opportunities for career growth, and the chance to work with a dynamic, passionate team. If you thrive in a fast-paced, relationship-driven sales environment and are ready to make an impact, we want to hear from you!