Photo of The Ben, Autograph Collection, West Palm Beach, FL

Engineering Manager

The Ben, Autograph Collection

251 North Narcissus Avenue
West Palm Beach, FL 33401

Hotel with 208 Rooms
Managed By Concord Hospitality Enterprises
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Full-Time

Description

Job Title: Engineering Manager

Department: Engineering

Location: The Ben West Palm, Autograph Collection – West Palm Beach, FL

Reports To: Director of Engineering & Loss Prevention

Status: Full-Time, Exempt

About The Ben West Palm

Nestled in the heart of downtown West Palm Beach, The Ben—part of Marriott’s Autograph Collection—redefines boutique luxury with its sophisticated design, exceptional culinary experiences, and warm, intuitive service. Our hotel thrives on curated guest experiences, impeccable attention to detail, and a deep commitment to maintaining a beautifully functioning and safe environment for all who enter our doors.

Position Overview

The Engineering Manager plays a vital leadership role within the property, overseeing the daily operations and long-term maintenance of the hotel’s physical assets. This position ensures that all building systems, equipment, and facilities are maintained to the highest standards of safety, efficiency, and aesthetic excellence. The ideal candidate is a hands-on leader with strong technical skills, a passion for hospitality, and the ability to inspire and guide a dedicated engineering team in a high-volume luxury setting.

Key Responsibilities

Leadership & Team Development

  • Lead, train, motivate, and support the engineering team while fostering a positive, engaged, and high-performance work culture.

  • Conduct regular coaching, skills development, and performance assessments.

  • Ensure strong collaboration within the department and across the hotel.

Operational Excellence

  • Perform and oversee routine maintenance and repair of all hotel systems, including HVAC, electrical, plumbing, mechanical, and life-safety equipment.

  • Ensure all facilities, equipment, and guestrooms are kept in impeccable condition to support the hotel’s luxury standards.

  • Prioritize and manage work orders to maximize efficiency and guest satisfaction.

Safety, Compliance & Risk Management

  • Support safety and security initiatives in coordination with Loss Prevention to maintain a safe environment for guests and associates.

  • Oversee and maintain compliance with all local, state, and federal codes, as well as hotel brand standards.

  • Manage required safety programs, including annual inspections, licenses, and certifications.

Financial & Administrative Responsibilities

  • Manage departmental budgets, capital projects, and inventory of tools, supplies, and materials.

  • Assist with forecasting, planning, and cost-control initiatives.

  • Maintain accurate logs, reports, and documentation as needed.

Communication & Collaboration

  • Communicate effectively with the Director of Engineering & Loss Prevention, General Manager, and ownership regarding operational needs, ongoing projects, risks, and recommendations.

  • Partner with other departments to support smooth hotel operations and exceptional guest experiences.

Qualifications
  • 3+ years of engineering leadership experience in a hotel, resort, or similar facility.

  • Strong technical knowledge of HVAC, electrical, plumbing, mechanical systems, and building maintenance.

  • Proven leadership skills with a focus on team development and positive culture building.

  • Excellent problem-solving abilities with strong organizational and time-management skills.

  • Ability to remain calm and effective in high-pressure or emergency situations.

  • Working knowledge of safety standards, regulatory requirements, and preventative maintenance programs.

  • Flexible availability, including nights, weekends, and holidays as business needs demand.

  • Marriott or luxury hotel experience preferred but not required.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Posted December 4, 2025

The Ben, Autograph Collection

Our Hotel

Offering prime views of the Palm Harbor Marina and Intracoastal Waterway, The Ben, Autograph Collection hotel channels the spirit of one of West Palm Beach’s great homes and interprets it for a modern traveler. Amenities include a stunning rooftop lounge with an expansive swimming pool and bar. Walk to all of the vibrant entertainment just one block from famous Clematis Street, minutes to West Palm’s “Main Street,” and lifestyle hub Rosemary Square. This luxury boutique hotel ideally located in West Palm Beach is just 1.5 miles to Palm Beach Atlantic University. The Ben is a forum for shared experiences and social interactions that enliven and invigorate, spurring patrons to flourish and grow. Guest rooms and suites offer thoughtful amenities for a relaxing stay like mini-bar, 55' Smart HDTV and complimentary WiFi. Grab a book to read from our carefully curated library, stay fit in our extensive fitness center or enjoy the beautiful rooftop pool. Host your event in over 7,800 sq ft of event space.