Photo of Atlanta Marriott Northwest at Galleria, Atlanta, GA

Night Audit Supervisor: Only

Atlanta Marriott Northwest at Galleria

200 Interstate North Parkway SE
Atlanta, GA 30339

Hotel with 400 Rooms
Managed By Concord Hospitality Enterprises
Save this job
Tweet
LinkedIn
Full-Time

Description

Must have open availability to work weeknights and weekends.

Applications submitted without a resume will not move forward.

Minimum of 2 year Front Desk Clerk or Night Auditor experience.

FSPMS experience is a plus.

As a Night Audit Supervisor at Concord Hospitality, you will oversee the nightly operations of the Front Office and Night Audit staff. Serving as the primary contact for guests and hotel departments during the overnight shift, you will ensure smooth operations, accurate reporting, and a safe, welcoming environment.

Responsibilities:

  • Supervise night audit employees, including training, scheduling, and performance reviews.
  • Reconcile and complete daily front desk work; run trial balance to post rooms and close the day.
  • Generate accounts receivable and next-day reports for Front Office, Housekeeping, Sales, and Executive Office.
  • Investigate service and safety issues, initiate incident reports, and monitor investigations to timely resolution.
  • Check guests in and out, operate telephone lines, and assist with guest needs.
  • Escort guests to rooms when feasible and provide courteous support throughout the shift.
  • Carry out additional duties and reasonable management requests as assigned.

    Qualifications:

  • Supervisory experience in front office or night audit operations preferred.
  • Strong decision-making skills with knowledge of hotel policies and procedures.
  • Excellent oral and written communication skills.
  • Good telephone etiquette and professional demeanor.
  • Ability to work independently during overnight shifts.
  • Commitment to guest satisfaction, safety, and operational excellence.

    Benefits (Full-Time Associates Only):

  • Competitive wages
  • Medical, dental, and vision insurance
  • Life insurance and short/long-term disability options
  • 401(k) program with company match
  • Tuition assistance
  • Discounted room rates at Concord-managed hotels
  • Training, development, and career advancement opportunities

    Why Join Concord?

    Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond.

    We value work-life balance, diversity, and a commitment to providing the best customer service and quality accommodations in every market we serve. Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

    “We Are Concord!”

    We support diversity and inclusion through our mission to be a Great Place to Work for All.

    Salary: $19/hour

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    • Posted December 11, 2025

    Atlanta Marriott Northwest at Galleria

    Get more out of your getaway at our Cobb Galleria Hotel

    Breathtaking views, chic accommodations & an unprecedentedly convenient location are just a few reasons guests choose Atlanta Marriott Northwest at Galleria time & time again. As one of the best hotels in Marietta, GA, we put you minutes from exciting nightlife, boutique shopping & vibrant culture that Atlanta is known for. Designed with you in mind, the guest rooms at our Marriott hotel in Atlanta feature soft, pillow top mattresses, ergonomic workstations, high-speed Wi-Fi & premium Paul Mitchell bath products. Keep up your active lifestyle at one of the most modern SunTrust Park hotels with free weights & cardio machines at our state-of-the-art fitness center or cool off in our unique indoor/outdoor connecting pool. Or, catch the big game as our Marriott Atlanta hotel is the proffered hotel partner of the Atlanta Braves!

    Other Job Openings