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Soft Count Attendant

Magic City Casino

450 NW 37th Ave
Miami, FL 33125

Casino
Managed By Wind Creek Hospitality
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Full-Time

Description

Job Overview

The Soft Count Attendant must be knowledgeable in all aspects of the gaming operation and is responsible for adequately and accurately handling currency transactions. Must be competent, dependable, and trustworthy.

Purpose

Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

Duties And Responsibilities

  • Collects slot cash storage boxes from the slot floor in compliance with Internal Controls and State Rule.
  • Opens, counts and records poker room drop boxes and jackpot drop boxes in accordance with approved procedures.
  • Sorts, counts straps and records the contents of slot drop boxes according to approved procedures.
  • Compares information contained in slot drop boxes to data stored in the computer system.
  • Completes paperwork in accordance with internal controls.
  • Responsible for minor repairs and maintenance of soft count room equipment.
  • Notifies Count room manager of malfunctioning equipment.
  • Remains professional at all times while being efficient and effective.
  • All other duties assigned.

Job Requirements (Please Ensure You Meet The Listed Requirements Prior To Applying)

  • High School diploma preferred.
  • Ability to speak, read and write English.
  • Adding machine, currency counting machine and knowledge of computer terminal preferred.
  • Ability to “cut” and count gaming chips.
  • Ability to obtain appropriate occupational license(s).
  • Basic mechanical (repair) ability helpful.
  • Prior money handling experience preferred.
  • Team work skills are a must.
  • Must have a strong attention to detail.
  • Ability to work flexible hours to include nights, weekends and holidays.
  • Ability to stand, bend, squat and kneel for extended period of time.
  • Must be able and willing to lift objects heavier than 5 lbs. and to push heavy carts through the casino floor.

On-line applications are accepted at http://www.windcreekhospitality.com/Careers. For internal employees please submit your Internal Job Posting Form to your property’s Human Resources office.

Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality.

Posted December 12, 2025

Magic City Casino

Magic City Casino is located southeast of Miami International Airport at 450 NW 37th Avenue in Miami, FL. It features a 305,624 sq. ft. casino with over 900 of the most popular Las Vegas style slot machines, live seasonal Jai-Alai, and a Poker Room featuring Ultimate Texas Hold’em, Three Card Poker, High Card Flush, and DJ Wild Stud Poker and sits on 30 acres.

Guests enjoy live musicians and comedians on stage and dine in the 1952 Cafe which offers classic favorites and a Sunday Brunch buffet, as well as live simulcasting on major sports events on big screens and personal TV’s. 

The Poarch Band of Creek Indians own Magic City Casino. They are a federally recognized tribe of Native Americans with reservation lands in lower Alabama, which focuses on creating business opportunities within the tourism, hospitality, manufacturing, and retail sectors, and also executes and oversees building, construction and development projects.

PCI's diversification has created many job opportunities across the nation. They have reinvested in more than 40 businesses across a range of industries stretching from Chicago to Curaçao.

Wind Creek Hospitality, a subsidiary of PCI, plans to redevelop the site into a luxury resort adjacent to the casino. As the principal gaming and hospitality entity for the Poarch Creek Indians, Wind Creek (WCH) is leading the industry as one of the fastest-growing resort brands. 

Wind Creek currently operates 11 distinct properties in the U.S. and Caribbean with exciting new locations, such as Wind Creek Chicago Southland. 

Beyond state-of-the-art gaming that features popular slots, traditional table games, sports betting, and online social gaming, Wind Creek's resort amenities provide top-notch entertainment, luxurious hotels, upscale and casual dining, world-class spas, shopping, family-friendly activities and much more.