Security Officer

Pay

$20.00 – $24.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program 
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

• Ensure that identification is checked for proper admittance to the gaming floor 
• Conduct cash escorts as required
• Observe, handle, and report procedural violations and illegal activity
• Maintain crowd control as required
• Defuse guest profanity and handle issues or complaints professionally
• Administer medical assistance to guests and employees once certified in CPR/First-Aid/AED/BBP by the employer

More about you

• Minimum 21 years of age
• High School Diploma or GED
• Ability to work in a fast-paced environment
• Must be able to be licensed by the State Gaming Commission
• Ability to defuse difficult and sometimes emotionally charged situations when handling guest issues or complaints
• Ability to maintain a professional and courteous demeanor at all times
• Prior law enforcement, security, or military experience preferred; hospitality/customer service experience a plus
• Clear a criminal background check
• Strong verbal communication, observation, and report writing skills (must be able to document incidents via the use of a computer

Physical requirements

• Ability to stand and walk for extended periods of time
• Ability to communicate through two way radio
• Bending, stooping, lifting and carrying occasionally
• Vision sufficient to perform duties day or night
• Exposure to an occasionally smoky and loud environment 
• ability to respond quickly to emergencies
• exposure to large groups and bright/flashing lights

Shift details

Evenings
Weekends
8hr shift
Holidays
Split shift