Restaurant Manager

Description

Why you will love working here:

At DoubleTree Suites by Hilton Phoenix, we invest in you. Our full-time Team Members enjoy great benefits and meaningful perks, including:

• Medical, Dental & Vision Insurance (after 60 days)
• 401(k) with 4% match and immediate 100% vesting (after 60 days)
• Voluntary benefits (Accident, Critical Illness, Hospital Indemnity, Supplemental Life)
• Vacation, Paid Sick Time & Holiday Pay
• Wellness Programs & Safety Shoes benefit
• Meal Credit & Meal Discounts
• Hilton Team Member Hotel Discounts
• Recognition Programs and a supportive team culture

What you will do:

• Oversee daily restaurant and bar operations to ensure exceptional service, quality, and profitability

• Lead, coach, and develop Food & Beverage team members

• Manage staffing, schedules, and labor aligned with business needs

• Resolve guest concerns professionally and lead service recovery efforts

• Plan and execute promotions, special events, and high-volume operations

• Maintain compliance with food safety, sanitation, and brand standards

• Support banquet and catering functions as business needs require

When scheduled as MOD, you will:

• Serve as the primary on-site leader for hotel operations

• Handle escalated guest concerns and approve service recovery

• Respond to emergencies and ensure guest and team member safety

• Coordinate with all departments to ensure smooth hotel operations

• Complete MOD reports and communicate key issues to leadership

What we are looking for:

• High school diploma required; some college preferred

• Minimum 2 years of Assistant F&B Manager or similar leadership experience

• At least 6 months of hotel experience

• ServSafe or State Food Manager Certification (required)

• TIPS Certification (required)

• MICROS experience preferred

• Strong leadership, communication, and problem-solving skills

Schedule & physical requirements:

• Must be available for days, evenings, weekends, and holidays

• Standing/walking required for extended periods

• Ability to lift up to 30 lbs occasionally

DoubleTree Suites Phoenix is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to Claudia.flores@doubletreephoenix.com or call (602) 683-9422 to let us know the nature of your request.

Qualifications

Licenses and Certifications

• Preferred

  Food Handler

• Preferred

  Alcohol Training

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.