Elevate Every Event: Join Our Team as a Senior Banquet Captain!
Senior Banquet Captain
Grand Hyatt Nashville
1000 Broadway
Nashville,
TN
37203
Hotel with 591 Rooms
Managed By
HM Alpha Hotels & Resorts
Health Benefits, Supplimental Benefits, PTO, Flex Time, Hotel Discounts, Daily Pay, 401k Matching
Full-Time
The Senior Banquet Captain will plan the serving details for banquets, receptions, and other social functions.
HOW YOU’LL SHAPE THE EXPERIENCE & FUTURE
- Requisitions additional help as required by banquet schedule.
- Directs setting up of tables, and decorations
- Plans the serving order and orchestrates its completion in a timely, quiet and courteous manner
- Supervises wait staff and set up staff. Trains all set up and wait staff. Ensures that waiters andwaitresses are ready to serve meal when it is prepared
- Takes the initiative to greet guests in a friendly and warm manner and ensures all needs are met
- Observes guests to fulfill any additional requests, to perceive when next course should begin, orwhen meal is completed
- Aides in the operation of Banquet department
- Ensures all Banquet checks closed and have the checks sign by the client
- Actively participates in room set up and service9.Inventories all equipment
- Displays awareness and compliance with security, safety, emergency and energyprocedures
- Relieves Banquet Manager and operates the department
- Provide exceptional guest service to all customers
- Provide support to the Captain for their function and coach them to success
- Assign closing duties for Captains
- Anticipate guest’s needs and monitor the guests dining experience to ensure satisfaction withfood and service
- Assist and ensure all buffet labels are done. Complete all labels for next shift/next day events.
- Other duties as assigned
KEY STRENGTHS FOR SUCCESS
- Use judgment and reasoning to cope with emergencies such as sudden illness, accident, orinterrupted service.
- Perform a variety of activities, changing activities frequently and sometimes without notice
- Plan and carry out an activity, such as a card party or dance.
- Plan the work of others
ACADEMIC BACKGROUND
- HS Diploma or equivalent
- Minimum 3 years’ experience in banquets or food service.
- Microsoft office
- TIPS certification and Food Safety certification or Tennessee Alcohol Beverage certification
Benefits
- Medical, dental, and vision (HSA available)
- Company-paid disability & life insurance
- Employee Assistance Program
- Supplemental benefits
- 401(k) with match
- Employee discounts
- Paid vacation & sick time
Pay Rate: $13.00/hour + Gratuity
Posted January 15, 2026
Grand Hyatt Nashville
Immerse Yourself in Luxury at Our Downtown Nashville Hotel on Broadway
Stay in the middle of the action at Grand Hyatt Nashville, your downtown upscale retreat. Within walking distance of The Gulch and Midtown, our Broadway hotel features one of the highest outdoor rooftop bars in Music City, a rooftop pool, a spa and seven food and beverage experiences.
Get a good night’s rest in one of our 591 rooms, including 53 suites at Grand Hyatt Nashville. Experience downtown Nashville right outside our hotel’s doorstep, then retreat to upscale comfort. With hardwood floors and floor-to-ceiling windows, our rooms come with the thoughtful amenities you expect, like 55-inch flat-screen TVs—and a few luxurious touches, including blackout curtains and BALMAIN® bath amenities. Craving more space? Opt for a suite offering more room, a living area for you to spread out and access to our signature Grand Club® during your stay.
Take your pick from seven incredible dining establishments. At Grand Hyatt Nashville, you’ll find no shortage of diverse eateries with local fare to nosh on.
Voted the Best New Hotel in North America by M.I.C.E., Grand Hyatt Nashville is centrally located on world-renowned Broadway with easy access to transportation within the metropolitan area. Our event and meeting spaces are the third largest in downtown Nashville, featuring breathtaking design and architecture, and a variety of indoor and outdoor venue options, as well as dedicated catering, event planning, and audiovisual teams.
Downtown Nashville is the place to be for live music, authentic Southern eats and a rocking good time no matter where you go. Grand Hyatt Nashville puts you in the heart of it all, with a Broadway location that’s walking distance to The Gulch, Ryman Auditorium and Music City’s top entertainment, sports and shopping destinations.
