General Manager, Patina Group, Boston Financial District
Delaware North Patina B&I
2 International Place
Boston,
MA
02110
The opportunity
Delaware North’s Patina Group is seeking a dynamic and relationship-driven General Manager to lead our flagship Patina B&I location in Boston’s Financial District. This is a rare opportunity to oversee a premium dining operation while building meaningful, long-term relationships with guests and corporate clients.
As the General Manager, you will be the face of the account—cultivating trust, loyalty, and repeat business through exceptional hospitality and personalized service. You bring a deep understanding of food and beverage operations within a fine dining, premium, or business-and-industry environment, paired with a passion for creating memorable dining experiences that exceed expectations
If you are an experienced hospitality professional looking for your next adventure in a company that provides mentorship and plenty of career growth opportunities, you will be the perfect fit for our collaborative team.
Pay
Minimum – Anticipated Maximum Base Salary: $94,100 – $127,000 / year
In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.
What we offer
At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer:
- Medical, dental, and vision insurance
- 401(k) with up to 4% company match
- Annual performance bonus based on level, as well as individual, company, and location performance
- Paid vacation days and holidays
- Paid parental bonding leave
- Tuition and/or professional certification reimbursement
- Generous friends-and-family discounts at many of our hotels and resorts
What will you do?
- Manage day-to day cafe and commissary operations with a strong focus on guest satisfaction
- Review financial and performance data to measure productivity, goal achievement, and to identify cost reduction and program improvement opportunities
- Oversee workforce planning, training, sales tracking, labor tracking, petty cash, deposits, inventories, ordering, account payables and receivables, and P&L accounting
- Establish standard operating procedures for supervising all front of the house team members
- Maintain regular communication with the client and ensure satisfaction with service delivery
- Collaborate with the Executive Chef on standard operating procedures in the front and back of the house to ensure food and menu specifications, food handling and food safety requirements, receiving, and storage procedures
More about you
- Minimum of 3-5 years of experience as a General Manager in business and industry premium dining with multiple locations, or fine dining ala carte experience with similar standard of service
- Experience managing multiple locations
- Experience in opening new operating units is a plus
- Servsafe, Food Safety Handler, and Training for Intervention Procedures (TIPS) certifications preferred but not mandatory
- Experience working with budgets
- Ability to work Monday to Friday to cover 7 AM – 5 PM with some flexibility for evenings, weekends, and holidays to cover special events as needed
- Experience using Microsoft Office Suite programs, point-of-sale systems, online or digital reservation systems
- No degree required
Shift details
Days
M-F
Delaware North Patina B&I
Who we are Patina Group is a leader in the premium segment of the restaurant and catering industry, operating restaurants and managing catering and food service operations at high-profile venues including, Lincoln Center, Walt Disney World®, Disneyland®, the Empire State Building, Grand Central Station, and The Metropolitan Opera. Patina Group was recently named one of America’s Top 25 restaurant groups by Nation’s Restaurant News.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Delaware North’s Patina B&I location in Boston’s Financial District. This is a rare opportunity to oversee a premium dining operation while building meaningful, long-term relationships with guests and corporate clients.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
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General Manager, Patina Group, Boston Financial District
$94,100 to $127,000 per year
