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Associate Director of Sales

The Mark Hotel

25 East 77th Street
New York, NY 10075

Hotel with 152 Rooms
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Luxury Hotel Seeks Dynamic Associate Director of Sales in NYC
Compensation: Starting at $145,000 per year plus bonus, Full-Time

Position Summary

The Associate Director of Sales plays a pivotal role in driving top-line revenue across Entertainment, Corporate, and High-End Leisure segments through proactive sales leadership, strategic account management, and high-touch relationship building. This position partners closely with the Director of Sales to develop and execute revenue strategies that align with the hotel’s brand positioning, market opportunities, and long-term growth objectives.

The ideal candidate is commercially astute, relationship-driven, highly organized, and experienced in luxury or upper-upscale hospitality, with a strong network across entertainment, corporate, and premium leisure markets.

Key Responsibilities – Entertainment, Corporate & Leisure Sales

       •    Proactively solicit, manage, and grow a diversified portfolio of entertainment, corporate, and leisure accounts to maximize room revenue, length of stay, and market share

       •    Drive entertainment business including film, television, music, fashion, and media-related stays, long-term productions, and VIP travel

       •    Manage and grow corporate negotiated accounts, executive travel, and senior-level relationships

       •    Support and oversee high-value leisure and extended-stay opportunities, including VIP, UHNW, and agency-driven business

       •    Identify and pursue new business through prospecting, networking, referrals, and strategic partnerships

       •    Conduct sales calls, site inspections, presentations, and client entertainment aligned with brand standards

       •    Travel as required for sales calls, market visits, industry events, and relationship development

Key Responsibilities – Group & Account Strategy

       •    Oversee and support group business conversion and execution, partnering with Events and Operations teams

       •    Negotiate and manage corporate, entertainment, and group contracts, including RFPs, preferred partnerships, and long-term agreements

       •    Monitor account production, pace, and pickup to ensure performance aligns with revenue goals

       •    Identify displacement opportunities and optimize mix across entertainment, corporate, leisure, and group segments

Key Responsibilities – Revenue & Strategy Collaboration

       •    Work closely with Revenue Management to align pricing, availability, and displacement strategy

       •    Support annual budgeting, forecasting, and segment strategy development

       •    Prepare and present regular sales reports, account reviews, and performance updates

Key Responsibilities – Internal Coordination

       •    Collaborate with Reservations, Front Office, Revenue, Events, and Operations to ensure seamless execution of all accounts and VIP stays

       •    Maintain accurate account profiles, rate loading, and production tracking in PMS and CRM systems

       •    Communicate key account details, VIP arrivals, long stays, and special arrangements internally

Brand Representation

       •    Represent the hotel at industry events, premieres, fashion weeks, trade shows, and client functions

       •    Uphold and embody the hotel’s luxury positioning, service culture, and brand standards in all interactions

Qualifications & Experience

       •    Minimum 3–5 years of experience in luxury or upper-upscale hotel sales

       •    Strong background in entertainment, corporate, and/or high-end leisure sales

       •    Proven track record of achieving or exceeding revenue goals

       •    Experience managing RFPs, negotiated rate programs, and group contracts

       •    Excellent negotiation, communication, and relationship-building skills

       •    Proficiency in hotel systems such as Opera, Delphi, or similar CRM platforms

       •    Ability to work independently while collaborating with a senior leadership team

Personal Attributes

       •    Polished, confident, and client-focused presence

       •    Strategic thinker with strong commercial and market instincts

       •    Proactive, adaptable, and solutions-oriented

       •    Highly organized and detail-driven

       •    Passion for luxury hospitality, service excellence, and relationship building

Posted January 27, 2026

The Mark Hotel

Explore an exciting career in hospitality with The Mark Hotel New York

The Mark is housed, as it has always been, in the beautiful, 1927 landmark building at the corner of 77th Street and Madison Avenue. But inside, The Mark has been completely reimagined, and given a new life and identity for the 21st century.

Designed by Jacques Grange and with impeccable service under the perfectionist eye of luxury hotel manager Olivier Lordonnois, The Mark combines old-world comfort, avant-garde design, the latest technologies and an unprecedented level of personal service to create the finest New York City five-star hotel of the 21st-century.

The Mark Restaurant by Jean-Georges in NYC features a masterful design by Jacques Grange and an innovative restaurant menu specially crafted by NYC's pre-eminent chef, the award-winning Jean-Georges Vongerichten.

Each New York City suite and guest room at The Mark Hotel is a luxurious, serene retreat. As in the great public spaces, the hotel's designer Jacques Grange applied his same bold vision and exacting eye for detail, but in a quieter, more private key. The furnishings for the guest rooms and suites have all been personally designed or selected by Mr. Grange, in pale soothing tones that evoke the height of Parisian luxury in the 1930s. State-of-the-art baths, sheathed in black and white marble and nickel fittings, are a contemporary update of Grand Hotel elegance. Beds custom-made for The Mark are dressed in the finest Italian linens.

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