Photo of The Langham Boston, Boston, MA

Busser / Food Runner (The Fed)

The Langham Boston

250 Franklin Street
Boston, MA 02110

Hotel with 312 Rooms
Managed By Langham Hotels and Resorts

Public Transportation Subsidy, 401k Match, Tuition Reimbursement, Medical Benefits, Referral Incentive Program, and more.

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Compensation: $29.27 to $29.57 per hour plus tips, Full-Time

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.

PURPOSE AND OBJECTIVES OF POSITION

The Busser/Food Runner is a member of the Food and Beverage team who assists in ensuring that guest service and food and beverage standards are met.  Hospitable, welcoming and friendly guest service, are essential requirements of the position.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Serves food per established procedures in a timely, efficient and friendly manner.
  • Stock station including: glassware, flatware, china and napkins.
  • Greet guests, refill waters.
  • Clear dirty dishes/glasses from table after each course.
  • Reset tables as necessary per established procedures.
  • Brew ice tea, coffee, replenish bottled waters.
  • Assist the kitchen in setting and breaking down service station.
  • Provide maximum levels of guest service while maintaining Brand standards.
  • Respond to guest requests appropriately, report comments to manager.
  • Provide maximum levels of guest service while maintaining Brand standards.
  • Maintains cleanliness of each table in each section of the restaurant

SUPPORTIVE FUNCTIONS 

  • Bring dirty linen to laundry and pick up clean linen.
  • Assist Server as needed.
  • Maintain cleanliness of work area.
  • Complete assigned daily side work.
  • Additional duties not mentioned above may also be requested by supervisor.

JOB KNOWLEDGE, SKILL AND ABILITY/ EDUCATION AND/OR EXPERIENCE

  • Use oral communication effectively to perform work i.e. speaking with guests, understanding guests, coworkers.
  • Make minor decisions requiring logical judgment, i.e. task sequencing.
  • Related previous experience in similar environment preferred.
  • Maintain positive attitude and set example among colleagues.

PHYSICAL DEMANDS

  • Stand; reach; grasp; lift/carry up to 30 pounds; walk; climb stairs, kneel; squat/bend; push/pull.
  • Ability to stand/walk for length of shift.
  • Must have be fully flexible to work variable schedule hours and days; PM shifts.

SALARY RANGE

  • $29.27 - $29.57 per hour plus tips 
Posted January 30, 2026

The Langham Boston

OVERVIEW

ROOMS

The Langham, Boston boasts 312 lavish rooms and suites that reflect the luxurious attributes of the Langham brand and the rich past of the building’s history. Each room is tailored with classic touches and deluxe amenities for a timeless, fresh and residential feel that luxury travelers have come to expect from Langham Hotels and Resorts. The guest rooms and suites were recently  transformed with the addition of updated spacious bathrooms with walk-in showers, and white marble floors and countertops, a lighter and brighter color palette as a nod to the traditional New England aesthetic. Guests are able to enjoy an elevated experience by upgrading to the Langham Club level, allowing for access to a refined, private club setting offering a wide range of privileges, including food and drink service throughout the day.

DINING

In the heart of downtown Boston, The Langham has introduced two chic new dining concepts - an eclectic dining venue Grana, and a redesigned signature cocktail bar at the lobby level called The Fed. The food and beverage offerings at The Langham equally reflect refined luxury and the innovative culinary scene in Boston. 

EVENTS

As part of the Langham culture, The Langham, Boston continues to create memorable events and weddings in function space that is infused with historic flavor along with detailing and accents that refer to this iconic landmark. Recognized for notable awards, the hotel provides an array of extravagant function rooms for your wedding, business or social event, including boardrooms for power meetings and two ballrooms for intimate or lavish elegant affairs. The Langham, Boston will make your event extraordinary with a dedicated team of organizers, innovative culinary creations, and cutting-edge audio visual that will ensure your event is flawless from start to finish.

WELLNESS

The Langham, Boston will offer wellness for your body with our state-of-the-art Fitness Center, heated indoor swimming pool, whirlpool and relaxing saunas. Guests will be able to maintain their fitness regimes while traveling using our Technogym cardio and strength equipment. Guests will have an open invitation to plunge into the refreshing waters of the sparkling indoor lap pool in the charming and intimate pool pavilion. 

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