Sales Manager

Description

Courtyard by Marriott Pittsburgh University Center - we are hiring a Sales Manager!

Work with Concord Hospitality - Top 10 Hotel Management companies in North America!

Are you a relationship-builder, revenue-driver, and hospitality enthusiast who thrives on closing the deal and creating unforgettable guest experiences? The Courtyard by Marriott Pittsburgh University Center is looking for a Sales Manager to help grow our business and elevate our presence in one of Pittsburgh’s most dynamic markets.

As a Sales Manager at a Concord Hospitality property, you play a key role in shaping the hotel’s success. You’ll drive revenue through proactive and reactive sales efforts—leveraging direct sales, marketing, outreach, and property tours—to secure guest room and event space business while building long-lasting client relationships.

Mainly responsible for: Sports, Entertainment, Tour & Travel, Fraternal, Reunions, Religious, and some Business Travel

As a Concord Leader you will be responsible to:

• Inspire greatness in your team.

• Encourage and support team members to reach their full potential.

• Create a work environment that is a Great Place to Work for all.

• Lead with integrity, transparency, respect, and professionalism.

• Care for your team and their families.

Responsibilities:

• Foster new and existing business through proactive and reactive sales efforts.
• Deliver excellent customer service with timely responses to calls and bookings.
• Plan and organize sales strategies while maintaining keen pricing awareness for departmental efficiency.
• Provide thorough follow-through on details for clients and internal hotel departments.
• Represent the hotel professionally at industry events.
• Collaborate with third-party booking sites, Concord revenue management, and city convention centers to maximize key city-wide events.
• Meet and exceed monthly revenue and sales call goals.
• Document all sales activities in Delphi or similar sales systems for tracking and historical reference.
• Act as a team player to support the overall operation and success of the hotel.

Qualifications:

• Proven experience in hospitality sales, preferably in hotel sales.
• Strong communication, organizational, and negotiation skills.
• Familiarity with CRM and sales tracking systems (e.g., Delphi).
• Ability to work collaboratively with internal teams and external partners.
• Results-driven with a demonstrated ability to meet or exceed sales goals.

Benefits

Competitive wages

Medical, dental, and vision insurance

Life insurance and short/long-term disability options

401(k) with company match

Tuition assistance

Discounted room rates at Concord-managed hotels

Training, development, and career advancement opportunities

Why Join Concord?

At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

“We Are Concord!”

Qualifications

Marriott and CI/TY System knowledge preferred

Experience

• Preferred

  2 years:

  Marriott and CI/TY System knowledge preferred

• Required

  2 years:

  Hotel Sales Experience

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.