Assistant Cage Manager

Pay

Minimum – Anticipated Maximum Base Salary: $66,800 – $84,100 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Ensure adherence to all state gaming regulations and procedures, as well as assist in identifying and creating cage-related operating policies and procedures
• Schedule all shifts for the cage team members, under the supervision of the Cage Manager, assist in the management of the main bank, cage cashiers, drop and count operations, and direct all cage staff, including cage cashiers, main bankers, and drop and count team members, during the shift
• Train team members on current procedures and regulations, ensuring compliance with corporate mandatory trainings
• Assisting the cage manager in hiring, counseling, and termination of cage team members
• Skilfully deal with guest complaints, using active listening skills to control difficult situations, and maintain guest goodwill

More about you

• Two years’ experience in cash handling and one to two years’ supervisory experience
• Able to obtain and maintain a state gaming license
• Intermediate computer skills, including e-mail, Word, Excel spreadsheets, data input, and record keeping, as well as basic Math skills, addition, and subtraction to handle large money transactions
• Flexibility to work all shifts including days, nights weekends, holidays, and swing shift work

Shift details

Days
Evenings
Overnight
Weekends