Restaurant Server
Capital Hotel
111 W Markham Street
Little Rock,
AR
72201
Description
We are hiring a Breakfast/Lunch Server
Are you passionate about providing exceptional service and creating memorable guest experiences? Join our team as a Breakfast/Lunch Server and become a vital part of our hospitality family.
As a server in our food and beverage outlets, you are often the first and last point of contact for our guests each day. Your warm smile, positive attitude, and commitment to outstanding service help set the tone for a delightful guest experience. This role is essential to ensuring our guests feel welcomed, cared for, and ready to enjoy their day.
If you thrive in a fast-paced environment, enjoy engaging with people, and take pride in delivering top-tier service, we’d love to meet you!
Key Responsibilities:- Maintain a calm and professional demeanor during busy periods or unexpected situations
- Proactively identify and resolve guest concerns to ensure 100% satisfaction
- Support outlet operations and assist management in addressing guest needs
- Keep work areas clean, organized, and compliant with health and safety standards
- Demonstrate consistent punctuality and reliability
- Communicate clearly and pleasantly with guests to understand and meet their needs
Wage Range
- $7.50-$8.25/hour + tips
Full-Time Associates Enjoy:
- Competitive wages
- Comprehensive benefits package (medical, dental, vision)
- Life insurance and short/long-term disability options
- 401(k) retirement plan
- Tuition assistance
- Discounted hotel room rates at Concord-managed properties
- Ongoing training and career development opportunities
Why Concord?
Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---
“We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All."
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
About Capital Hotel
Our Story
“…it is a capital enterprise located in a capital building…and I trust will prove a capital success…”
These words, we lovingly refer to as the first Capital Idea, inspired the birth of a hotel that has remained Little Rock’s “front porch” for 140 years. Since the 1876 debut many other Capital Ideas have found their way into the hotel through numerous renovations and the most recent full restoration completed in 2007. The culmination is the uncompromising comfort and convenience of a modern luxury hotel without any compromise of its rare historic character.
The inspiration for our customer service is our dedication to personal attention and care often found when visiting friends and family. Instead of rehearsed scenarios, guests are personally greeted, welcomed, and immersed in an approach to service we call Southern Comfortable. Not surprisingly, “Be Huggable” is regarded as the North Star of our core values.
About Concord Hospitality Enterprises
Careers and Hospitality Job Opportunities with Concord
Concord Hospitality Enterprises Company is an award-winning hotel management and development company. Through the combined efforts of over 4,200 hard working and focused associates, Concord offers a unique blend of entrepreneurship, seasoned experience, innovation and technical excellence. These elements create a company equipped to produce above-standard returns, market sustainability and a partnership well worth investing in.
Since Concord's inception in 1985, our success has been guided by our cornerstones: Quality, Integrity, Community, Profitability and Fun. These cornerstones are the indispensible and fundamental basis of our daily actions. Our commitment to these cornerstones has led us to be recognized as the respected hospitality company that we are.
Concord is one of North America's largest hotel management and hotel development companies. Concord's passion for success has resulted in over twenty years of proven results as a hotel owner, manager, and developer of mid market and first class hotel properties. Concord's goal is to create value for its partners and associates by leveraging its operations, development, sales & marketing, technology, accounting, and management skills over its growing portfolio of first-class business hotels.
Concord has experienced sustained growth of a remarkable 35% annually for three years in a row and with over half a billion in new hotel projects in the pipeline, that number is projected to increase noticeably. Additionally, Concord is expanding its portfolio through third party management contracts with leading brand partners such as Marriott, Hilton, Starwood, Choice and Intercontinental Hotels. These growth opportunities have presented themselves to Concord based on our strong relationships with investment partners.
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