Photo of AC Hotel Louisville Downtown, Louisville, KY

Housekeeping Manager

AC Hotel Louisville Downtown

727 East Market Street
Louisville, KY 40202

Hotel with 156 Rooms
Managed By Concord Hospitality Enterprises
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Compensation: $52,656 per year, Full-Time

Description

Concord Hospitality is seeking a Housekeeping Manager to lead the housekeeping, laundry, and houseperson teams, ensuring exceptional cleanliness and a seamless guest experience. This role collaborates closely with Front Desk and Maintenance departments and requires a hands-on leader who sets the standard for professionalism, attention to detail, and operational excellence.

As a Concord Leader you will be responsible to:

  • Inspire greatness in your team.
  • Encourage and support team members to reach their full potential.
  • Create a work environment that is a Great Place to Work for all.
  • Lead with integrity, transparency, respect, and professionalism.
  • Care for your team and their families.

    Key Responsibilities:

  • Lead, train, and mentor housekeeping, laundry, and houseperson teams to achieve high standards of cleanliness and productivity
  • Collaborate with Front Desk and Maintenance to ensure smooth operations and exceptional guest experiences
  • Oversee scheduling, staffing, and performance management for the department
  • Implement and maintain cleaning procedures, safety standards, and quality control measures
  • Coach and hold team members accountable while supporting their professional development
  • Monitor inventory, manage departmental supplies, and maintain operational efficiency
  • Ensure compliance with property policies, brand standards, and regulatory requirements

    Qualifications:

  • Leadership experience in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor
  • Strong attention to detail and commitment to quality
  • Excellent communication skills and ability to interact professionally with guests, managers, and team members
  • Proven ability to lead a team, drive results, and foster engagement
  • Professionalism, integrity, and pride in your work

    Benefits

    • Competitive wages
    • Medical, dental, and vision insurance
    • Life insurance and short/long-term disability options
    • 401(k) with company match
    • Tuition assistance
    • Discounted room rates at Concord-managed hotels
    • Training, development, and career advancement opportunities

    Why Join Concord?

    At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

    Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

    “We Are Concord!”

    We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

    Qualifications

    Behaviors
    • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Required)
    • Team Player: Works well as a member of a group (Required)
    • Leader: Inspires teammates to follow them (Required)

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    • Posted February 20, 2026

    AC Hotel Louisville Downtown

    NuLu District, Louisville hotel near Churchill Downs

    Calling all horse lovers, book your stay at the new AC Hotel by Marriott Louisville Downtown today! Our AC Hotel reflects the soul of the city while offering trendy accommodations. Our Louisville hotel is located in NuLu, the East Market District of Downtown, known for its unique art galleries, specialty stores, antique shops, and restaurant scene. Conveniently located to major attractions including Churchill Downs, KFC Yum! Center and the University of Louisville. For the Bourbon fans, we are part of the Urban Bourbon Trail including Jim Beam, Old Forester and steps from Rabbit Hole Distillery. Step into your spacious, well-appointed guest room to discover European styling and premium bedding. A refined design with an emphasis on technology brings flat-screen Smart HDTVs to each room and free WiFi throughout. We offer a Spanish twist with our breakfast and serve up tapas, handcrafted cocktails and expert local knowledge at our AC Lounge. AC Hotel Louisville Downtown is a whole new way to hotel.

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